I've an ex-TelstraClear home phone / internet user that recently switched over to a Vodafone plan.

Today I called someone on my home phone and was told that my number had come up as "Private Number" on the person's phone.  This was strange as I hadn't hidden my number.  I tried calling my mobile from my home phone and it too said "Private Number" instead of displaying the actual number.

Looking at the Vodafone website it says to dial *31 to block your number permanently and *32 to show your number again.  As far as I know I'd never hidden my number, but I tried dialling *32 anyway.  But that hasn't made any difference.  One thing I did notice is that the Vodafone website said "dial the code. A voice prompt will guide you further." but there was no voice prompt, just a dit-dit-dit-dit tone after I dialed *32.

I tried logging into the Customer Zone on the Vodafone website but couldn't find anywhere in there where I can change anything to do with my phone plan.

Anything else I can try before calling Vodafone support?