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3 posts

Wannabe Geek
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# 173570 27-May-2015 22:16
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So when are Vodafone going to offer gigabit internet to Dunedin? The only response I have seen from Vodafone is that they don't plan on offering gigabit speed because they wont make any money.

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5725 posts

Uber Geek

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  # 1313149 27-May-2015 22:16
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



6434 posts

Uber Geek


  # 1313164 27-May-2015 22:24
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well then you have your answer.

 
 
 
 




3 posts

Wannabe Geek
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  # 1313167 27-May-2015 22:34
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The thing is that it costs no extra because Chours is selling it at normal fibre cost, the infrastructure is in place, it just needs Vodafone to to flip a switch. Other ISPs are selling it.

601 posts

Ultimate Geek


  # 1313177 27-May-2015 22:51
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sweetasman01: The thing is that it costs no extra because Chours is selling it at normal fibre cost, the infrastructure is in place, it just needs Vodafone to to flip a switch. Other ISPs are selling it.


No extra cost for the last mile (chours) component, but I imagine an ISP may be very concerned about the national backhall capacity, and international link bandwidth. A handful of users could saturate a lot of bandwidth if they decided to max out their gigabit connection for substantial periods of time.

I wouldn't bother waiting for Vodafone to offer gigabit, if you want it go to ans ISP that does offer it. Pay the break fee if you need to. It is Vodafone commercial decision what plans it offers.

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Uber Geek
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  # 1313189 27-May-2015 23:22
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sweetasman01: The thing is that it costs no extra because Chours is selling it at normal fibre cost, the infrastructure is in place, it just needs Vodafone to to flip a switch. Other ISPs are selling it.


You then don't understand how fibre internet traffic is delivered

275 posts

Ultimate Geek


  # 1313504 28-May-2015 14:12
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johnr:
sweetasman01: The thing is that it costs no extra because Chours is selling it at normal fibre cost, the infrastructure is in place, it just needs Vodafone to to flip a switch. Other ISPs are selling it.


You then don't understand how fibre internet traffic is delivered


All the same, Vodafone does have its own nationwide backbone, so I'd have thought you'd have enough capacity. Or does it not get down to Dunedin?

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Uber Geek

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  # 1313553 28-May-2015 15:09
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sweetasman01: The thing is that it costs no extra because Chours is selling it at normal fibre cost, the infrastructure is in place, it just needs Vodafone to to flip a switch. Other ISPs are selling it.


Just because it costs no more for the physical connection doesn't mean it doesn't cost any more for a connection.

Are you aware of how much it costs for 1Gbps of backhaul between Dunedin and Auckland for example? Here's a hint if you're not - it's a LOT more than it costs to get data from Auckland to the USA.







 
 
 
 


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  # 1313588 28-May-2015 15:51
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Good to know this.

By the end of the year I will be (finaly) getting UFB and it they cant supply this I will be leaving after 10+ years of vodafone.

Then depending on what deal spark does, may port all our family phones too and the vodafone/sky deal will return to sky only. Probably $400 per month of business.

Just some friendly customer feedback.


A.


19282 posts

Uber Geek
Inactive user


# 1313593 28-May-2015 15:56
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afe66: Good to know this.

By the end of the year I will be (finaly) getting UFB and it they cant supply this I will be leaving after 10+ years of vodafone.

Then depending on what deal spark does, may port all our family phones too and the vodafone/sky deal will return to sky only. Probably $400 per month of business.

Just some friendly customer feedback.


A.



Does not come across very friendly sorry

Something like ' I hope ABC provider ' offers this by the end of the year as I would like to change to it when I get UFB delivered

And Yes it's coming

John


275 posts

Ultimate Geek


  # 1313598 28-May-2015 16:06
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Another reason apart from backhaul costs, could be that a 1gbps router is horrifically expensive. Customers wont pay extra for it, and perhaps Vodafone are reluctant to subsidise a whole town when there's nothing wrong with 100mbps.

2300 posts

Uber Geek

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  # 1313600 28-May-2015 16:10
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Their current HG659 will do it, that's why Spark use for Gigatown connections. 

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