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396 posts

Ultimate Geek

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# 177020 19-Jul-2015 11:32
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I was wondering how people have been enjoying the new 700 mhz wireless rural broadband from Vodafone. I believe spark will also be offering this as well but I think not quite yet?
Im currently on adsl2 and as of now get 1.85 down .80 up and ping 53. Needless to say this can vary greatly. I live rurally in Hawkes Bay. Im streaming tv most nights now but with my speeds picture quality is not the best.
My main concern would be leaving my current isp Actrix for Vodafone. Actrix customer service is fantastic and I have been hearing not so glowing reports of Vodafones.
Also does anyone know if this we be made available to other isps at a later date.
thanks

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  # 1347115 19-Jul-2015 11:32
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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  # 1347128 19-Jul-2015 11:44
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Do you mean Vodafone RBI? I don't think it's that new?

I think Vodafone has put so much effort in customer service lately. My last call (1 week ago) to vodafone 777 was answered within less than 5 mins - and this was peak time I was told.





 
 
 
 


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  # 1347129 19-Jul-2015 12:00
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You don't have to use Vodafone for RBI - there are a number of other ISPs who provide services over the RBI network.






396 posts

Ultimate Geek

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  # 1347133 19-Jul-2015 12:17
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The wireless broadband I am talking about is the new 700 mhz  service which has only in the last month or so been released, not what has been  offered before. If you google vodafone rural its the first link. It offers far greater speeds and a lot more data then what has previously been on offer for only slightly more dollars.

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  # 1347171 19-Jul-2015 13:53
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If you are on ADSL2+ then look into what is causing the slow speed could be something as simple as poor house wiring but if you are quite a distance from the exchange / cabinet then not much can be done about that unless you move house

Read the post by PeterReader

FYI it's ' Vodafone '



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Ultimate Geek

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  # 1347175 19-Jul-2015 14:06
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I am 4km from the cabinet. The maximum speed I can expect is 3mps. I have on occasions got 2.5mps but it is very rare under 2 is the norm. Hence my orginal post about the new spectrum wireless that is being rolled out.

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  # 1347183 19-Jul-2015 14:10
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So you are at the end of 4km of copper run but what are the modem line stats?

 
 
 
 




396 posts

Ultimate Geek

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  # 1347184 19-Jul-2015 14:15
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By modem line stats are you asking for my ping and up and down speeds?

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  # 1347186 19-Jul-2015 14:21
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no the speeds that the modem its self shows. this the is speed it is connected to the cabinet at. not a speed test

you need to login to the modem and there ill be a DSL page with the info generally

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  # 1347189 19-Jul-2015 14:30
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dazhann: By modem line stats are you asking for my ping and up and down speeds?


Please review the post by PeterReader

3G+ or 4G will give you better speed for sure over 2.5Mbp/s downlink and offer much faster uplink speed



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Ultimate Geek

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  # 1347193 19-Jul-2015 14:40
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under adsl
data rate down 2168 upstream 951
noise margin down 11 up 13
output power (dBm) 12 up 16
attenuation (dB) 49 up 18

Is this what you are after? Its a belkin.



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  # 1347208 19-Jul-2015 14:59
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dazhann: under adsl
data rate down 2168 upstream 951
noise margin down 11 up 13
output power (dBm) 12 up 16
attenuation (dB) 49 up 18

Is this what you are after? Its a belkin.




That's the ones. Either there's a problem with your line, or it's a fair bit longer than 4km though!

Your throughput is about right for the rate your modem is connecting. What is your internal house wiring like for the modem?



396 posts

Ultimate Geek

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  # 1347216 19-Jul-2015 15:09
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Your house number is the distant you are from the start of street. Our cabinet is situated there. I m 360 so 3.6km, then my distant from the road is about 250ms. I've twice, since ive been here had a tech out to sort first the original connection, and then an internal wiring issue and the wiring was deemed to be "ok"

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  # 1347220 19-Jul-2015 15:18
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The cable doesn't necessarily follow the road, or end at that cabinet. If it's a cross connect (passive) cabinet, passing through to the exchange or an active cabinet somewhere, then the line keeps going.

How was the internal wiring issue sorted - a master filter installation?

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Uber Geek

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  # 1347222 19-Jul-2015 15:18
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talk to user ray taylor, he deals with wireless connections in your area, he might be able to help

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