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96 posts

Master Geek
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Topic # 180897 25-Sep-2015 10:18
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Trying to get unlock code for Vodafone mobile:

1st attempt: website application stalls on submit button.
2nd attempt: visit local Vodafone store, they were unable to access unlock page, suggested I phone helpline.
3rd attempt: gave up waiting on helpline and the atrocious music.
4th attempt: website application stalls on submit button.
5th attempt: gave up waiting on helpline and the atrocious music.
6th attempt: website application stalls on submit button.

What do I do now?

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7404 posts

Uber Geek
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  Reply # 1394261 25-Sep-2015 10:37
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how long did you wait?

im going to be blunt here but

call the help desk and actually wait



96 posts

Master Geek
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  Reply # 1394269 25-Sep-2015 10:42
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30 minutes

 
 
 
 


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Uber Geek
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  Reply # 1394270 25-Sep-2015 10:43
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kandjc: 30 minutes


lol

wait a little longer than that, you could have been through already if you bothered to wait a bit longer

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Uber Geek
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  Reply # 1394284 25-Sep-2015 10:55
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Why not make the thread title what the actual issue is about ' trouble getting unlocking code ' DM me the IMEI

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Ultimate Geek
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  Reply # 1394301 25-Sep-2015 11:12
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The website should be working, I would suggest trying another browser just in case.

I think the online shop team handle the unlock queries. A popular phone came out today so I expect they'll be quite busy.

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