We have set up wireless internet just recently using a netgear WGR614 V7 and connected to it is a xp desktop computer directly, and a laptop wirelessly running vista. It works fine, however it seems to randomly disconnect and the only way to fix it is to unplug the modem and router and plug it in again. Sometimes it might go for a day or so, and other times it might go for like 30mins before disconnecting. Any ideas?
I seem to be having the same problems with a Netgear WGR614 V5 router. Am considering changing to another router.
I've been having this issue ever since we got the router (2 & 1/2 years ago) although the issue is very intermittent - sometimes it goes for days with no problems, other times I lose net access several times in one day. Very frustrating...have you managed to solve your problem?
Yea, exactly the same here. I have still not resolved this problem. After a bit of googling it seems this is quite a common problem, i don't know wether just with this router or many other routers. I might give my isp a call (telstra) and see if they have any ideas..
ARP traffic has been indicated as the cause of intermittant connection problems using certain routers. Telstra won't admit to this even though this issue has been causing problems with their set top boxes.
I will give them a call in the next few days, i'm quite busy at the moment, it's worth a try though. Anyone else have any ideas how this can be fixed??
I had someone very strongly recommend the Linksys WRT54G series, although taking a look on Wikipedia, there is mention that later revisions removed the ability to take modified firmware versions.
That doesn't really worry me - I just want a stable connection! Connection was playing up when I got home today and after powering off/on of modem/router twice, 20 mins later everything is okay. Not sure for how long though...
I found out a way you can contact netgear regarding the issue, so i did, and here is a copy of what they responded. It appears there is a new firmware upgrade, so i upgraded, and did what they said, and have had no problems yet since yesterday.
Dear Jacob,
Thank you for contacting Netgear Online Support.
There are a few additional details that we will require for troubleshooting the problems you are experiencing:
- Who is the ISP?
- What is the make and model of the modem?
Can you please answer all the questions above so we can troubleshoot your problem.
Have you tried to plug the Pc directly to modem and try to connect and see how long before it drops out? You will need to update the firmware on the router to the latest firmware, below is a link to download the latest firmware.
1. Download the firmware from the link above to your desktop
2. Open the browser and access the router (usually the address is http://192.168.0.1).
3. Log in to the router (User Name = admin and Password = password unless you have changed it).
4. Click Maintenance > Router Upgrade.
5. Click Browse and locate the upgrade file
6. Click Upload.
7. Wait for the router to reboot.
8. Verify that the router firmware was upgraded.
Ensure that a restore to factory defaults is done on the router after doing any firmware changes. This is done by holding down the reset button at the back of the router for 15 seconds and allowing the router to reboot. You will then need to manually re-apply the login details for your internet connection.
After the firmware update, see if the wireless function is still working. If it is not working please let us know.
Hi Jacob, that's great that Netgear have got back to you. Unfortunately that won't work for me as I'm using v5 of the router and do have the latest firmware already installed (which didn't help).
Reading through the response from Netgear - they mention to hold down the reset button to reset to factory defaults...for some reason I thought this reset the firmware as well...I must be mistaken on that!
Had no internet when I turned my PC on this morning but did the router off/on trick and working now. Had a drop out last night - most annoying when I needed to VPN into work to check a few things (although off/on did work and had three hours of stability after that).
Anyway, let us know if the firmware update has solved your issue. I'm pretty certain I'll go with a new router...probably something from the Linksys WGR54G family.
I'd upgraded the D-Link firmware last week to see if that made any difference. It didn't. And whatever setting I tried made it worse. So reset to factory defaults it was. That took it back to the random disconnections about every 15-20 mins.
Linksys has been in and working for nearly 24 hours now. No apparent issues so far. Keeping fingers crossed.
So far this may have resolved this, allthough i did not reset the router to factory defaults after instaling the firmware. I will try this tomorrow and see if that works completly.
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# 18975 31-Jan-2008 14:23
