Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


5 posts

Wannabe Geek


Topic # 228906 29-Jan-2018 14:56
Send private message

Switched late december, and have been on holiday fro most of jan.

 

Its quite an old phone.

 

Is there an adapter im supposed to use?

 

Thanks


Create new topic
'That VDSL Cat'
8260 posts

Uber Geek
+1 received by user: 1748

Trusted
Spark
Subscriber

  Reply # 1948179 29-Jan-2018 15:00
One person supports this post
Send private message

did they happen to upgrade you to the Voadfone grey modem by chance?

 

 

 

VDSL+ VF are moving to phone service via RGW rather than phoneline.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




5 posts

Wannabe Geek


  Reply # 1948192 29-Jan-2018 15:40
Send private message

Yea, got a grey modem. But I set up our own better one.What is RGW?


650 posts

Ultimate Geek
+1 received by user: 178


  Reply # 1948203 29-Jan-2018 15:59
2 people support this post
Send private message

They've probably moved you off of traditional POTS delivered through the legacy phone network to VOIP off the ATA port on the supplied RGW. The quick and dirty of it is if you want your phone to work, you plug in their box, otherwise you're on your own to make it work.


'That VDSL Cat'
8260 posts

Uber Geek
+1 received by user: 1748

Trusted
Spark
Subscriber

  Reply # 1948205 29-Jan-2018 16:05
2 people support this post
Send private message

toejam316:

 

They've probably moved you off of traditional POTS delivered through the legacy phone network to VOIP off the ATA port on the supplied RGW. The quick and dirty of it is if you want your phone to work, you plug in their box, otherwise you're on your own to make it work.

 

 

exactly as above.

 

 

 

As you are using your own RGW device, your on your own support wise.

 

Plug back in the supplied device and phone into that and you will have a working service.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




5 posts

Wannabe Geek


  Reply # 1948252 29-Jan-2018 18:06
Send private message

According to this video, the phone is supposed to be in a filter, which it is


26798 posts

Uber Geek
+1 received by user: 6273

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1948254 29-Jan-2018 18:12
2 people support this post
Send private message

LtChestnut:

 

According to this video, the phone is supposed to be in a filter, which it is

 

 

You don't need a filter.

 

I'm assuming you still haven't plugged the phone into the back of the RGW as mentioned above to get it to work? As mentioned above your voice over VDSL is delivered to the RGW and not the copper phoneline.

 

 


4976 posts

Uber Geek
+1 received by user: 1587


  Reply # 1948260 29-Jan-2018 18:35
2 people support this post
Send private message

RGW = Residential Gateway. i.e. your grey modem.

 

Your voice circuit isn't terminated in the exchange any more, and fed down the copper cable to the house. It runs over your internet connection (VoIP - Voice over Internet Protocol), so your phone has to plug into the modem instead.


BDFL - Memuneh
61029 posts

Uber Geek
+1 received by user: 11858

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 1948365 29-Jan-2018 22:08
Send private message

Moved to the Vodafone sub-forum. More likely to get help if posting in the correct sub-forum.

 

Paging @mikehales





582 posts

Ultimate Geek
+1 received by user: 202

Trusted
Vodafone NZ

  Reply # 1948421 30-Jan-2018 09:38
Send private message

@LtChesnut

 

Drop me a message with your account number, as mentioned quite possible your home phone moved to VOIP but if using your own modem SIP settings likely incorrect and may need to be the VF modem to work.





Channel Manager, Help & Support @ Vodafone NZ


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone faces charges for billing customers after contract finished
Posted 22-Aug-2018 17:54


Aerial imagery Nearmap launches in New Zealand
Posted 22-Aug-2018 17:41


Intel introduces new NUC kits and NUC mini PCs
Posted 16-Aug-2018 11:03


The Warehouse leaps into the AI future with Google
Posted 15-Aug-2018 17:56


Targus set sights on enterprise and consumer growth in New Zealand
Posted 13-Aug-2018 13:47


Huawei to distribute nova 3i in New Zealand
Posted 9-Aug-2018 16:23


Home robot Vector to be available in New Zealand stores
Posted 9-Aug-2018 14:47


Panasonic announces new 2018 OLED TV line up
Posted 7-Aug-2018 16:38


Kordia completes first live 4K TV broadcast
Posted 1-Aug-2018 13:00


Schools get safer and smarter internet with Managed Network Upgrade
Posted 30-Jul-2018 20:01


DNC wants a safer .nz in the coming year
Posted 26-Jul-2018 16:08


Auldhouse becomes an AWS Authorised Training Delivery Partner in New Zealand
Posted 26-Jul-2018 15:55


Rakuten Kobo launches Kobo Clara HD entry level reader
Posted 26-Jul-2018 15:44


Kiwi team reaches semi-finals at the Microsoft Imagine Cup
Posted 26-Jul-2018 15:38


KidsCan App to Help Kiwi Children in Need
Posted 26-Jul-2018 15:32



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.