Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




3879 posts

Uber Geek

Trusted
Lifetime subscriber

# 240702 20-Sep-2018 22:12
Send private message

I just found this a bit amusing and thought I'd share.

 

So about a month ago I got cold called by Vodafone trying to get me back. They were reasonably persistent and ended up offering me a "I can't really say no to that" deal of $70/month for UFB, no contract, and a $300 credit just to come back and try them again.... I got a confirmation from them on the 23/08, and since then .. nothing.. 

 

Seems daft that they go to all that trouble to get me back and then ignore me :-)

 

Anyone else had anything like that from them?





Information wants to be free. The Net interprets censorship as damage and routes around it.


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8
5410 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2094208 20-Sep-2018 23:38
Send private message

Did you reply to the email?

John

UHD

656 posts

Ultimate Geek
Inactive user


  # 2094226 21-Sep-2018 07:28
Send private message

It appears you received a cold call and a follow up e-mail after that. What more do you want in terms of pursuit? A box of Roses in the mail?


 
 
 
 


BDFL - Memuneh
64678 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  # 2094233 21-Sep-2018 07:56
15 people support this post
Send private message

UHD:

It appears you received a cold call and a follow up e-mail after that. What more do you want in terms of pursuit? A box of Roses in the mail?



I don't know. A connection perhaps?




100 posts

Master Geek

Trusted
Vodafone NZ

  # 2094238 21-Sep-2018 08:13
10 people support this post
Send private message

Hi Lias,

We definitely want you back! I’m the incoming CEO at Vodafone and you can think of me as your personal account manager from here on in....please email me with some of your details and I’ll get the team onto sorting this asap for you.

Cheers

JP





Jason Paris




3879 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2094240 21-Sep-2018 08:25
Send private message

Cheers Jason, have dropped you an email.





Information wants to be free. The Net interprets censorship as damage and routes around it.




3879 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2094243 21-Sep-2018 08:34
Send private message

Also just to reply to John and UHD, the email didn't appear to require any response, it was a confirmation of offer, that i had 5 days to back out etc,  and explicitly said they'd be in touch to confirm the install date soon. Given it's simply a UFB churn, a month without any further contact after the hard push to get me back just seemed both amusing and daft hence the post.





Information wants to be free. The Net interprets censorship as damage and routes around it.


14247 posts

Uber Geek

Trusted
Subscriber

  # 2094246 21-Sep-2018 08:36
One person supports this post
Send private message

My wife is "hinting" strongly that we should return to Vodafone. She likes the look of the new VF TV but I am nervious as I have flash backs to Fibre X nightmares. 





Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

There is no planet B

 

 


 
 
 
 


epr

218 posts

Master Geek


  # 2094253 21-Sep-2018 08:52
Send private message

MikeB4:

 

My wife is "hinting" strongly that we should return to Vodafone. She likes the look of the new VF TV but I am nervious as I have flash backs to Fibre X nightmares. 

 

 

 

 

My workmate is really happy with his vodafone fibre connection he hasn't lived through FibreX like you or I but always says good things about his connection.

 

I am not happy with Vodafone's website pushing FibreX as the best option for me as I have true fibre avaialable. So many easy positive steps I think Vodafone could take to make their service top notch again but we will see if they have any new ideas in the near future.


5410 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2094274 21-Sep-2018 09:02
Send private message

MikeB4:

 

My wife is "hinting" strongly that we should return to Vodafone. She likes the look of the new VF TV but I am nervious as I have flash backs to Fibre X nightmares. 

 

 

@MikeB4 FibreX is not what it was 18 months ago

 

John


28269 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 2094280 21-Sep-2018 09:05
12 people support this post
Send private message

Linux:

 

MikeB4:

 

My wife is "hinting" strongly that we should return to Vodafone. She likes the look of the new VF TV but I am nervious as I have flash backs to Fibre X nightmares. 

 

 

@MikeB4 FibreX is not what it was 18 months ago

 

John

 

 

Has Jason offered you a job back there yet John? He's gonna be very busy being everybody's personal account manager and might need some help. smile


97 posts

Master Geek


  # 2094281 21-Sep-2018 09:06
One person supports this post
Send private message

Lias:

 

I just found this a bit amusing and thought I'd share.

 

 

 

 

do they really care lost one customer ? i doubt 


1946 posts

Uber Geek

Trusted
Subscriber

  # 2094282 21-Sep-2018 09:07
Send private message

MikeB4:

 

My wife is "hinting" strongly that we should return to Vodafone. She likes the look of the new VF TV but I am nervious as I have flash backs to Fibre X nightmares. 

 

 

Just remember you cant have 1gig + TV, which is a real real shame. 





________

 

Antonios K

 

Click to see full size


14247 posts

Uber Geek

Trusted
Subscriber

  # 2094287 21-Sep-2018 09:14
Send private message

Linux:

 

MikeB4:

 

My wife is "hinting" strongly that we should return to Vodafone. She likes the look of the new VF TV but I am nervious as I have flash backs to Fibre X nightmares. 

 

 

@MikeB4 FibreX is not what it was 18 months ago

 

John

 

 

 

 

Better or worse? tongue-out

 

I have UFB connected and when I rang VF about getting UFB via them and VF TV the call centre had no idea. The VF web site immediately goes to Fibre X only when I enter my address. My wife is fed up with the "Sky" alternatives but does not want to be a direct Sky customer (don't ask )

 

I have to agree with her Freeview is a close to empty shop and does not look promising with Choice, HGTV, Prime and TV3 all losing money and TVNZ is just a advert saturated mess. She hates searching Netflix and Prime Video for something to watch usually while still working.





Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

There is no planet B

 

 


14247 posts

Uber Geek

Trusted
Subscriber

  # 2094292 21-Sep-2018 09:16
One person supports this post
Send private message

@antoniosk I asked VF and they advised that the 900+ was available with VF TV. Hmmmm confusing





Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

There is no planet B

 

 


360 posts

Ultimate Geek


  # 2094324 21-Sep-2018 09:18
Send private message

Now I feel bad, just re-signed this week for $75pm without $300 credit


 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Arlo unveils its first video doorbell
Posted 21-Oct-2019 08:27


New Zealand students shortlisted for James Dyson Award
Posted 21-Oct-2019 08:18


Norton LifeLock Launches Norton 360
Posted 21-Oct-2019 08:11


Microsoft New Zealand Partner Awards results
Posted 18-Oct-2019 10:18


Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36


MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28


Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15


D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.