TXTing BAL to 777 broken?

Forums › Vodafone New Zealand › TXTing BAL to 777 broken?

robbypreb

131 posts

Master Geek

Topic # 24073 14-Jul-2008 16:55

I have been trying since friday to get the balance on my phone by txting, but it no longer works by txting BAL to 777. Is this broken. I am in the Wellington area.

manhinli

2483 posts

Uber Geek
+1 received by user: 4

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Reply # 147832 14-Jul-2008 17:02

It was down for quite some time during the last few days.

... and it's down for me too (Auckland).

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robbypreb

131 posts

Master Geek

Reply # 147836 14-Jul-2008 17:08

I think it is an ongoing problem, becuase last week I was having trouble too. When they start charging for help in august, we will need to pay them to report these types of problems to them, which isn't good.

richms

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Subscriber

Reply # 147839 14-Jul-2008 17:09

Whats worse is when you get nothing back, and then it comes in hours later, usually while ya trying to sleep.

Richard rich.ms

cafeg

696 posts

Ultimate Geek
+1 received by user: 33

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Reply # 147847 14-Jul-2008 18:14

Doesn't work for me either..
and I can't logon to online services now to check my balance either ..

robbypreb

131 posts

Master Geek

Reply # 147849 14-Jul-2008 18:16

cafeg: Doesn't work for me either..
and I can't logon to online services now to check my balance either ..

I hope they get these problems sorted before the 1st August, when they claim we will be able to do everything via there self support systems.

cafeg

696 posts

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Reply # 147871 14-Jul-2008 19:14

You can call 777 from your mobile and get your balance from the automated menus also ..
I just did it that way to get my balance ..

robbypreb

131 posts

Master Geek

Reply # 147929 14-Jul-2008 22:35

cafeg: You can call 777 from your mobile and get your balance from the automated menus also ..
I just did it that way to get my balance ..

You can, but it is not a permanent record, and not as convienent.You also can by going online, but not very convienent. I guess they will end up charging for the BAL to 777 function eventually too.