Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




10 posts

Wannabe Geek


# 242157 13-Oct-2018 18:36
Send private message

I have bought a recently built property at Pegasus Town and have been trying to get a broadband connection organised but after several calls and calling into the Vodafone shop in Rangiora in person I am struggling to get much response. The website shows it is available on the address checker but does not allow me to carry on and apply for a package and when I talk to Vodafone nobody seems to know what is available and say they will look into it and call me back but don't. One person told me they would send a tech out to look into it but never got back to me. If there is anyone out there that has any advice of who to contact or has had a similar experience I would appreciate any advice. Thanks.


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3
5377 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2107419 13-Oct-2018 18:42
Send private message

@Shaunm @mikehales Should be able to help here they both work for VodafoneNZ

 

CEO also posts @JasonParis

 

John


615 posts

Ultimate Geek

Trusted
Vodafone NZ

  # 2107431 13-Oct-2018 20:12
Send private message

Drop me a direct message and we'll get it done! How's the new property?
m




Channel Manager, Help & Support @ Vodafone NZ


 
 
 
 


4658 posts

Uber Geek


  # 2107433 13-Oct-2018 20:23
Send private message

Pegasus can be a bit tricky to try and get a connection in, as outlined briefly in this thread:

 

https://www.geekzone.co.nz/forums.asp?forumid=40&topicid=225703


Baby Get Shaky!
1647 posts

Uber Geek

Trusted
Subscriber

  # 2107489 14-Oct-2018 00:07
Send private message

Welcome to Pegasus, you'll love it here. @MikeHales will get you sorted. There is also a Vodafone staff member who hangs out on the Pegasus Residents Group on Facebook - she is very helpful as well and happy to help with anything Pegasus Vodafone related.


4658 posts

Uber Geek


  # 2107502 14-Oct-2018 06:24
Send private message

What is the cable connection like there? No congestion?

5377 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2107504 14-Oct-2018 06:33
Send private message

I would be surprised if any of the HFC network has congestion now

John



10 posts

Wannabe Geek


# 2107661 14-Oct-2018 14:01
Send private message

Hi there, Thank you to all for the comments and advice, very much appreciated.


 
 
 
 


Baby Get Shaky!
1647 posts

Uber Geek

Trusted
Subscriber

  # 2107675 14-Oct-2018 15:35
Send private message

quickymart: What is the cable connection like there? No congestion?

 

Pretty darned rock solid the 6 months we have been here. I've only noticed bad congestion once and it was still enough to stream Netflix. No downtime either. Would still prefer fibre but it's not far behind.




10 posts

Wannabe Geek


  # 2107763 14-Oct-2018 20:33
Send private message

I have taken a pic of the comms cabinet in the house, looks to me like the fibre cable is already there and just needs the ONT, I think?

 

https://cdn.geekzone.co.nz/imagessubs/6cae648bde89a611a590d56f825a40a8.jpg

 

https://cdn.geekzone.co.nz/imagessubs/6cae648bde89a611a590d56f825a40a8.jpg

 

 


2320 posts

Uber Geek

Lifetime subscriber

  # 2107768 14-Oct-2018 20:38
Send private message

HFC doesn't use an ONT. HFC uses a DOCSIS cable modem.


5377 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2107769 14-Oct-2018 20:38
Send private message

Links are no good

 

John

 

Edit: Links fixed




10 posts

Wannabe Geek


  # 2107771 14-Oct-2018 20:44
Send private message

Sorry struggling to get images uploaded, will gry one more time.

 

https://cdn.geekzone.co.nz/imagessubs/6cae648bde89a611a590d56f825a40a8.jpg[/img

 

 


324 posts

Ultimate Geek


  # 2107773 14-Oct-2018 20:46
Send private message

Andygl:

I have taken a pic of the comms cabinet in the house, looks to me like the fibre cable is already there and just needs the ONT, I think?


https://cdn.geekzone.co.nz/imagessubs/6cae648bde89a611a590d56f825a40a8.jpg


https://cdn.geekzone.co.nz/imagessubs/6cae648bde89a611a590d56f825a40a8.jpg


 



Pics look like there is an Enable Fibre leadin with the red duct. Could be wrong, apologies if I am



10 posts

Wannabe Geek


# 2109063 16-Oct-2018 19:06
Send private message

Success, managed to speak someone at Vodafone who knew the situation at Pegasus and have got a FibreX connection booked.


Baby Get Shaky!
1647 posts

Uber Geek

Trusted
Subscriber

  # 2109074 16-Oct-2018 19:44
Send private message

Andygl:

 

Success, managed to speak someone at Vodafone who knew the situation at Pegasus and have got a FibreX connection booked.

 

 

Good stuff. Welcome to Pegasus smile


 1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51


Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35


Amazon Studios announces New Zealand as location for its upcoming series based on The Lord of the Rings
Posted 18-Sep-2019 17:24


The Warehouse chooses Elasticsearch service
Posted 18-Sep-2019 13:55


Voyager upgrades core network to 100Gbit
Posted 18-Sep-2019 13:52



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.