Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


NonprayingMantis

6434 posts

Uber Geek


#61778 23-May-2010 18:08
Send private message

STORY


The teenager's phone was stolen at the Rhythm and Vines festival in Gisborne on New Year's Eve.

The next day she rang it and spoke to a woman who said her brother would return it to Lauren in Devonport the following week.

When the phone hadn't turned up a week later, Cornish called the woman again but got no answer.

"I thought this was a bit dodgy. I went to Vodafone and found $2300 had been spent on my account."

Vodafone has since taken 25 per cent off the bill and given Cornish six months to pay in weekly instalments of $93.


Vodafone spokesman Paul Brislen said Cornish was liable for the debt because she didn't report the phone stolen and her account wasn't cancelled.




I don't often agree with things Voda does,  but in this case I am right behind them.

this girl didn't bother reporting her phone stolen for over a week, and is now expecting voda to foot the bill for her stupidity. she should think herself lucky voda waived 25% of the bill.

a $2300 bill implies lots of international calling - something which has a real cost to vodafone.  I don't see why they should be forced to shell out for her because she was too dumb to cancel it.

Good on you Voda.

No doubt she will try and use the press to generate publicity (as she has already done) in the hope of getting Voda to give in.  I say stick to your guns Voda.


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3 | 4
nickd
447 posts

Ultimate Geek


  #333661 23-May-2010 18:13
Send private message

I saw this and happen to agree.

I'm wondering if people just don't understand what it means to report your phone as stolen, I assume she thought she would lose her number and if she got her phone back it would never work again...

rscole86
4407 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #333664 23-May-2010 18:17
Send private message

I agree with VF aswell. It is no different with a car, you report it stolen, when its stolen. Also, as with a car, you are liable for all speed camera photos/red light cameras, and any illegal activities commited with your vehicle, regardless of who was driving it.

Sure it sucks that it might take the offender years to pay it back, but thats what happens when you do not have a pre-paid mobile, and do not set a credit limit.

 
 
 
 


alasta
4746 posts

Uber Geek

Trusted
Subscriber

  #333668 23-May-2010 18:46
Send private message

I absolutely agree. It might be reasonable to expect Vodafone to waive any costs incurred up to the point when she reaised that it had been stolen, but in this case she clearly didn't make reasonable efforts to report the theft and therefore should wear the bill.

sbiddle
29208 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  #333683 23-May-2010 19:49
Send private message

If I've read the facts of the story correctly the offender was convicted and has to pay her renumeration. Why should Vodafone waive the bill in this case? She would simply be making a profit from a crime!

richms
23579 posts

Uber Geek

Trusted
Subscriber

  #333688 23-May-2010 20:02
Send private message

I cant believe how stupid some people are.

Thats on person that should clearly never have tried to move off prepaid IMO




Richard rich.ms

Filterer
489 posts

Ultimate Geek


  #333690 23-May-2010 20:05
Send private message

Serioulsy?

She rang the phone and a nice person answered saying they had found the phone and would return it next week. She didn't report it stolen because well, it wasn't! It was lost and someone  had found it.

Sure it later turned out not to be the case but at the time I can completly see her thinking.

This would have all been resolved if the judge had made the offender repay vodafone directly...




pɐǝɥ sıɥ uo ƃuıpuɐʇs

richms
23579 posts

Uber Geek

Trusted
Subscriber

  #333693 23-May-2010 20:07
Send private message

You should still bar it if its not in your possession. Who knows how many donations and carparks and concert tickets that person has used on it while in that time.




Richard rich.ms

 
 
 
 


markh14
95 posts

Master Geek
Inactive user


  #333715 23-May-2010 20:35
Send private message

rscole86: I agree with VF aswell. It is no different with a car, you report it stolen, when its stolen. Also, as with a car, you are liable for all speed camera photos/red light cameras, and any illegal activities commited with your vehicle, regardless of who was driving it.

Sure it sucks that it might take the offender years to pay it back, but thats what happens when you do not have a pre-paid mobile, and do not set a credit limit.


i disagree with vodafone's position.  how on earth can you report a phone stolen if you don't even know it's stolen? vodafone should wipe the bill. what would telecom or 2degrees do in the same situation.

think your wrong about the car. i think on fairgo a couple of years ago a guy went on holiday and had his car stolen and within a few days there was lots of parking fines and fairgo got them wiped i think.

quickymart
5570 posts

Uber Geek


  #333718 23-May-2010 20:39
Send private message

Maybe not stolen, but certainly lost - I would be reporting it as lost immediately (if I didn't know it was stolen) and getting it barred as soon as I could.

rscole86
4407 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #333722 23-May-2010 20:42
Send private message

Fair Go may have got them wiped through the negative publicity. But legally you are responsible for your motorvehicle, and knowing who is driving it. Therefor, you are responsible/accountable for any offences it has been involved in. Obviously, if you can provide the actual drivers details you get off, and if reported stolen you will get of it. Which would apply in this case also.

It is a simple process to call VF and get a credit limit put on your phone. IMO she should have done this right away. She would have done the same if it was her wallet, and her credit card was in there.

Kyanar
3214 posts

Uber Geek

Trusted
Subscriber

  #333772 23-May-2010 21:52
Send private message

markh14: i disagree with vodafone's position.  how on earth can you report a phone stolen if you don't even know it's stolen? vodafone should wipe the bill. what would telecom or 2degrees do in the same situation.

think your wrong about the car. i think on fairgo a couple of years ago a guy went on holiday and had his car stolen and within a few days there was lots of parking fines and fairgo got them wiped i think.


How ridiculous.  That just smacks of "corporations are always wrong".  The story clearly says she realised it was missing the next day and called it, to get some random person she didn't know claiming they'd return it.  She should immediately have called up Vodafone and requested a bar on the phone (you don't need a police report for it, and you certainly don't need to cancel it).  If she had, I can only assume Vodafone wouldn't have charged her a cent after her last legitimate call.

She's absolutely liable, and should be.

PhoenixNZ
52 posts

Master Geek


  #333777 23-May-2010 22:01
Send private message

markh14:

i disagree with vodafone's position.  how on earth can you report a phone stolen if you don't even know it's stolen? vodafone should wipe the bill. what would telecom or 2degrees do in the same situation.

think your wrong about the car. i think on fairgo a couple of years ago a guy went on holiday and had his car stolen and within a few days there was lots of parking fines and fairgo got them wiped i think.


I know that Telecom offers mobile insurance which covers unauthorised calls to the value of $1000 for an $85 excess if your phone is stolen. You are responsible for your phones activity up until the point that its reported as stolen, after which if any activity occurs due to a delay in getting a bar in place or similar then Telecom would waive that.

However this is a lesson hard learnt for the phones owner. Simple rule, if you dont know who has your phone get a bar put on it. It doesn't cost anything to do and saves you a huge amount of trouble down the line.

Zippity
681 posts

Ultimate Geek


  #333779 23-May-2010 22:04
Send private message

The comments about the motor vehicle are wrong.

If I get caught speeding while driving a rental car, is the renatl car business liable?

I think not.


PhoenixNZ
52 posts

Master Geek


  #333784 23-May-2010 22:16
Send private message

Zippity: The comments about the motor vehicle are wrong.

If I get caught speeding while driving a rental car, is the renatl car business liable?

I think not.



Until the rental car company informs the police who was driving at the time, they are liable. In order to get out of it you have to be able to indentify who was driving the car at the time so the fine can be redirected to them.

rscole86
4407 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #333787 23-May-2010 22:19
Send private message

Zippity: The comments about the motor vehicle are wrong.

If I get caught speeding while driving a rental car, is the renatl car business liable?

I think not.



If you get caught by a person, ie police officer, you are liable. If it was by a camera, then the rental car company is. They are required, by law, to provide the details of the person who was driving at the time. This is outlind in your rental agreement that you sign. Only once the information has been passed to the police, is the speeding ticket re-issued in the drivers name.
This also applies if say your partner was driving, and the car is under your name.

 1 | 2 | 3 | 4
View this topic in a long page with up to 500 replies per page Create new topic




News »

HP unveils new innovations for businesses adapting to rapidly evolving workstyles and workforces
Posted 17-Sep-2020 15:36


GoPro launches new HERO9 Black camera
Posted 17-Sep-2020 09:45


Telecommunications industry launches new 5G Facts website
Posted 17-Sep-2020 07:56


New Zealand ranks 3rd in world in GSMA index
Posted 15-Sep-2020 10:13


Trend Micro Security Suite adds web monitoring to prevent identity theft
Posted 14-Sep-2020 15:37


NVIDIA to acquire Arm for US$ 40 billion
Posted 14-Sep-2020 12:27


Epson launches its next gen A3+ colour EcoTank multi-function printer
Posted 10-Sep-2020 16:08


Sony launches three new native 4K SXRD home cinema projectors
Posted 9-Sep-2020 18:00


Catalyst Cloud brings Kubernetes-based open-source web hosting solution to market
Posted 9-Sep-2020 17:54


Verizon Connect eyes further growth in New Zealand
Posted 8-Sep-2020 09:26


PNY launches XLR8 gaming NVIDIA GeForce RTX 30 series powered by the all-new NVIDIA Ampere architecture
Posted 3-Sep-2020 16:39


NVIDIA delivers greatest-ever generational leap with GeForce RTX 30 Series GPUs
Posted 3-Sep-2020 16:17


Weta Digital advances visual effects and animation in the cloud with AWS
Posted 2-Sep-2020 17:09


Kiwrious lab-in-the-pocket kit designed for schoolchildren
Posted 28-Aug-2020 09:03


Fitbit introduces Sense, its most advanced health smartwatch
Posted 26-Aug-2020 10:14



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.