Vodem DNS errors

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FatFurryGuy

72 posts

Master Geek

#62093 29-May-2010 13:31

Hey guys,

A few months back I ditched the landline and got a free Vodem (the little black one) to use as my Internet connection. I use it from a desktop (XP) with 3 laptops connecting through wifi and ICS (I don't run VMC except for when it starts of its own volition, in which case I shut it down). Everything was working quite well.

Recently, I began getting IE can't display this WEB page errors. I've noticed the IE status bar says:

    WEB Site found
    then Waiting for WEB site
    then something about a DNS error
    then I get the can't display message

Any thoughts would be appreciated

freitasm

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#336071 29-May-2010 14:14

You should open up the command line and run IPCONFIG /ALL... You will see which DNS is being used. Check if that's correct - it should be automatic, and you shouldn't have entered anything there.

Next, still in the command line, run "PING geekzone.co.nz". It shouldn't reply to ping (we block those) but it should at least resolve and show the IP address. If it works, check that you don't have a proxy configuration in your browser by mistake.

Are you able to past the exact error message you are getting?

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michaelmurfy

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#336101 29-May-2010 16:23

Geekzone should resolve to 210.48.73.74 - If this is not resolving it means you have a issue. You could always try OpenDNS from www.opendns.com and see if that sorts out the issue, otherwise if you phone up Vodafone on 0800 921 021 and seek assistance on your mobile broadband from them, remember to be sitting in front of the computer with the issues, these guys are normally very good at providing help.

Michael Murphy | https://murfy.nz
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nzkiwiman

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#336362 30-May-2010 20:34

We use Vodems for our on site guys and in the past week that have had issues resolving our website address when they VPN in. Changing it to the IP address solves the issue

FatFurryGuy

72 posts

Master Geek

#336597 31-May-2010 13:40

Thanks guys, i will try to capture the error message, but it flashes past on the IE status bar farily quickly. I get this ffrom IPCONFIG:

PPP adapter Vodafone Mobile Connect:

        Connection-specific DNS Suffix . :
        Description . . . . . . . . . . . : WAN (PPP/SLIP
        Physical Address. . . . . . . . . : 00-53-45-00-0
        Dhcp Enabled. . . . . . . . . . . : No
        IP Address. . . . . . . . . . . . : 121.90.255.46
        Subnet Mask . . . . . . . . . . . : 255.255.255.2
        Default Gateway . . . . . . . . . : 121.90.255.46
        DNS Servers . . . . . . . . . . . : 202.73.206.16
                                            202.73.198.16
        Primary WINS Server . . . . . . . : 10.11.12.13
        Secondary WINS Server . . . . . . : 10.11.12.14

Is the 10.11.12.13 an issue?

I get Pinging www.geekzone.co.nz [210.48.73.74] with 32 bytes of data resolved for your site, but I will try again teh next time it fails

Thanks for the quick response

freitasm

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#336610 31-May-2010 14:16

If you get the "pinging [domain] [210.48.73.74] then you don't have a DNS problem.

FreakyKiwi

66 posts

Master Geek

#336613 31-May-2010 14:20

On Friday evening (28th May) I has a similar issue - DNS was timing out on the connection - If I connected to my work VPN (via IP) I was then able to browse websites etc using works DNS. This came right a couple of hours later.

Appeared to be an issue with Vodafone DNS resolvers - using nslookup and specifiing other servers (using their IP's) I had perfect name resolution.

FatFurryGuy

72 posts

Master Geek

#336618 31-May-2010 14:57

Thanks Freaky,

I haven't had the problem again (yet), but i'll keep that in mind next time

FatFurryGuy

72 posts

Master Geek

#373943 28-Aug-2010 15:25

And so it continues

A few times a week I get a the IE can't display this page message. When I fire up IE (home page is Google NZ) the IE status bar says "Looking up Goggle..." then "WEB Site found" and then someting like "IEFrame.dll\DNSerror". I can't be more exact as the message flashes past fairly quickly!

Pings from the command window time out
eMail continues to run fine!

I disconnect the Vodem and reconnect and everything is fine for a few days.

Is there someting in IE (or FireFox) that I can use to trap the error for you guys?