TCL don't seem to want a new customer!
After looking to move from Snap / MySky I stumbled across TCLs current promotions with what seems to be a couple of great options for either cable internet + Tbox w/freeview or cable + Tbox w/sky.
After deciding to take the plunge I clicked on "I want this package" which brought up a callback form promising a callback within 2 hours. Great, I thought and submitted it. No call back that day. Oh well, must be very busy.
Next day, submitted again first thing in the morning, with a preferred contact time of 'evening' to give them some time. No call that day either. Hmmm.
Three days and three tries later (obviously not over the long weekend) and I still haven't had a call from TCL.
I'm not going to ring them as I've not heard good things about wait times, and out of principal, I would like to see a response from the many callbacks I've requested!
Perhaps someone on here could get in touch :)