2Talk Extension Dialing takes an age!

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DonGould

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#90474 22-Sep-2011 08:49

Ok so I set up "Extension Dialling" in my 2Talk live account so I can dial between the ports on my ATA group.

810, 811, 812, 813

However when I dial the number there's a very long pause before it eventually connects.

Now I'm going to guess this has something to do with my dial plan and the SIP server taking time to decide I'm not trying to dial a local number...

810 1234

My dial plan is currently:

([2-9]xxxxxx|0[34679][2-9]xxxxxx|0210xxxxxxx|021[12]xxxxxx|021[3-9]xxxxx|02[0279]xxxxxxx|0240xxxxxx|024[1-9]xxxxxxx|0282[4-5]xxxxxx|050xxxxxxx|070xxxxxxx|080xxxxxxx|00xxxxxxx.|01[08]|017xx|12[356]|
[19]11|*55|023xxxxxxxx|01[1234569]x.|02[56]x.|028[013456789]x.|0282[0123467890]|0282[01236789]|05[1-9]x.|08[1-9]x.|0[34679][0-1]x.|1[03456789]x.|11[023456789]x.|12[0124789]x.|*[012346789]x.|*5[012346789]x.)

But I'm going to guess this is wrong for using my 3 digit extension numbers.

I choose 8xx numbers because it always used to be standard for small phone systems back in the day, in New Zealand.

How are you guys setting this stuff up?

Hare you changing the dial plan?

Have I just over looked something?

Should I be using a different number plan for my extensions?

D

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#524419 22-Sep-2011 09:01

DonGould: Ok so I set up "Extension Dialling" in my 2Talk live account so I can dial between the ports on my ATA group.

810, 811, 812, 813

My dial plan is currently:

([2-9]xxxxxx|0[34679][2-9]xxxxxx|0210xxxxxxx|021[12]xxxxxx|021[3-9]xxxxx|02[0279]xxxxxxx|0240xxxxxx|024[1-9]xxxxxxx|0282[4-5]xxxxxx|050xxxxxxx|070xxxxxxx|080xxxxxxx|00xxxxxxx.|01[08]|017xx|12[356]|
[19]11|*55|023xxxxxxxx|01[1234569]x.|02[56]x.|028[013456789]x.|0282[0123467890]|0282[01236789]|05[1-9]x.|08[1-9]x.|0[34679][0-1]x.|1[03456789]x.|11[023456789]x.|12[0124789]x.|*[012346789]x.|*5[012346789]x.)

D

your first set [2-9]xxxxxx causes the pause obviously.

can you change your ext to 010 011 012 013 (using 01[0-9]x) instead of 01[1234569]x?

jjnz1

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#524421 22-Sep-2011 09:06

I take it 01[0-9] doesnt connect normally with 2talk (execpt 018)...

coffeebaron

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#524440 22-Sep-2011 09:27

Or try hitting # after you have entered the extension number. This usually forces the ATA to pass the dialed numbers immediately.

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DonGould

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#524448 22-Sep-2011 09:51

jjnz1: your first set [2-9]xxxxxx causes the pause obviously.

Ok, I was wondering if that might have something to do with it, but it was not obvious to me as I don't understand what those xxxxxx's do.

I assume it's telling the ATA to expect 2 to 9 and 6 more digits then pass the number to the server for processing?

jjnz1: can you change your ext to 010 011 012 013

Ok. That does not conform with the .nz dial plan as I understand it, and iirc 012 is an international mobile emergency number. So I would like to hear views on that suggestion.

jjnz1: (using 01[0-9]x) instead of 01[1234569]x?

Ok, I don't understand what that means and what the difference is. Can you extrapolate or point to a valid reference?

Thanks for the help :)

D

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DonGould

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#524450 22-Sep-2011 09:51

jjnz1: I take it 01[0-9] doesnt connect normally with 2talk (execpt 018)...

Sorry, I do not understand the question.

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DonGould

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#524451 22-Sep-2011 09:52

coffeebaron: Or try hitting # after you have entered the extension number. This usually forces the ATA to pass the dialed numbers immediately.

Thanks. Very useful tip, I will try that as well. Not ideal, but very useful.

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sbiddle

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#524464 22-Sep-2011 10:14

You just need to rewrite your dialplan to support the numbers you want to call.

jjnz1

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#524469 22-Sep-2011 10:19

Yep,your probably right about 012 numbers etc, was just trying a solution off the top of my head.

I was assuming 2talk doesn't pass through to the PTSN any 01x numbers except 018, but most probably I am wrong. In that case don't use 011 012 etc for ext.

Also your dial plan seems quite long, longer than required maybe?

As far as I am aware, no telco uses a local number starting with 7? (at least in wgtn could be wrong) Would ext's starting with 7 be alright? That way you could amend your dial plan to accept 7xx. (you'd need to change your 1st set from [2-9]xxxxxx to [2-6]xxxxxx|[8-9]xxxxxx|7xx

coffeebaron

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#524474 22-Sep-2011 10:26

Looks like all the 03-8XX XXXX block is protected, so just add 8xx near the front of your dial plan.

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sbiddle

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#524476 22-Sep-2011 10:29

Pattern match all 3 digit numbers with a S0 or S1 to stop the timeout issues with people who pause after 3 digits when dialling 7 digit numbers.

DonGould

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#524485 22-Sep-2011 10:40

jjnz1: In that case don't use 011 012 etc for ext.

Ok.

jjnz1: Also your dial plan seems quite long, longer than required maybe?

ya, I'm not sure where this one came from and why. Another 2Talk reseller I think. I've got a much shorter one on my other gear that I think came from Steve.

jjnz1: As far as I am aware, no telco uses a local number starting with 7? (at least in wgtn could be wrong) Would ext's starting with 7 be alright? That way you could amend your dial plan to accept 7xx. (you'd need to change your 1st set from [2-9]xxxxxx to [2-6]xxxxxx|[8-9]xxxxxx|7xx

Ya, Erricson's used to use 200 series numbers, I forget what Panasonic did, Philips were 800 series.

So it's a bit lacking in standard, so I guess 'what works'.

D

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coffeebaron

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#525591 25-Sep-2011 17:56

Anyone know why Don got ban-hammered? Maybe we should have a ban-hammered thread :)
Was following to see if he got his dial plan sorted, but I guess we may never know now.

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rscole86

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#525595 25-Sep-2011 18:23

As pointed out in another thread, he has not been banned. Just a little bit of a time out, he will be back soon enough I am sure.

DonGould

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#527718 30-Sep-2011 14:48

coffeebaron: Was following to see if he got his dial plan sorted

Hi,

No, the issue is not sorted yet. I got side tracked with other issues.

I conferred with a PABX friend over what he thought the .nz standard is.

I haven't played with the dial plan set up yet. I got the impression here that no one has a clear direction either.

D

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sbiddle

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#527897 30-Sep-2011 22:53

DonGould:
coffeebaron: Was following to see if he got his dial plan sorted

Hi,

No, the issue is not sorted yet. I got side tracked with other issues.

I conferred with a PABX friend over what he thought the .nz standard is.

I haven't played with the dial plan set up yet. I got the impression here that no one has a clear direction either.

D

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