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Topic # 116512 1-May-2013 14:24
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I have given up trying to activate Windows 8 at the moment.  Back in October, I bought 3 licences direct from Microsoft. I printed out the email with the licence and when used wrote down on that paper which computer that licence was on.  I used 2 licences.  Now I want to use the last one which I KNOW with 100 percent certainty that I havent used.  However the message says it is already in use.  I know thats not possible.  So twice I ring the activation line and go through the long process of typing the 9 series of numbers in only to be told already in use. Then I can go to a real person. Twice it is some foreigner I have no hope in eternity understanding so end the call jsut cant understand a word they say.  Is there a shortcut so you dont have to keep putting in  the 9 series of numbers and just go to a person and hope you get one who speaks english enough to understand.  Its been so frustrating




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  Reply # 809541 1-May-2013 14:45
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When I phoned up a few weeks ago about an activation problem, I got put through to the US, and they were helpful. Maybe try phoning the NZ number, and don't go through the activate process, but instead go through to their technical support people. BUt it would be good if they had some form of online ticket support, which I find far more efficient. 

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  Reply # 809542 1-May-2013 14:46
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Have you tried using one of the license numbers you have already used?



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  Reply # 809544 1-May-2013 14:50
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mattwnz: When I phoned up a few weeks ago about an activation problem, I got put through to the US, and they were helpful. Maybe try phoning the NZ number, and don't go through the activate process, but instead go through to their technical support people. BUt it would be good if they had some form of online ticket support, which I find far more efficient. 
the screen gave 2 numbers but the message didnt give the option to speak to a person. Had to go through the activation process before given the chance to speak to a person.




HTPC Intel Pentium G3258 cpu, Gigabyte H97n-wifi motherboard, , 8GB DDR3 ram, onboard  graphics. Hauppuage HVR 5500 tuner,  Silverstone LC16M case, Windows 10 pro 64 bit using Nextpvr and Kodi




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  Reply # 809546 1-May-2013 14:51
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trig42: Have you tried using one of the license numbers you have already used?
no because they are used so no point using them




HTPC Intel Pentium G3258 cpu, Gigabyte H97n-wifi motherboard, , 8GB DDR3 ram, onboard  graphics. Hauppuage HVR 5500 tuner,  Silverstone LC16M case, Windows 10 pro 64 bit using Nextpvr and Kodi


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  Reply # 809599 1-May-2013 15:33
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Use 0800 800 004

The number windows gave me on the screen was an Ozzie number and would have been a toll call. Instead use the one above.



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  Reply # 809600 1-May-2013 15:37
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mattwnz: Use 0800 800 004

The number windows gave me on the screen was an Ozzie number and would have been a toll call. Instead use the one above.
I wonder why it gives people different numbers
It gave me
0800 676 334




HTPC Intel Pentium G3258 cpu, Gigabyte H97n-wifi motherboard, , 8GB DDR3 ram, onboard  graphics. Hauppuage HVR 5500 tuner,  Silverstone LC16M case, Windows 10 pro 64 bit using Nextpvr and Kodi


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