Office 365 renewal

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old3eyes

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Topic # 183757 29-Oct-2015 09:18

Got this email this week

"Your Office 365 Personal subscription will expire on Thursday, 26 November 2015. To avoid a possible interruption of your service, please renew your subscription by Thursday, 26 November 2015. "

A couple of weeks ago at the Noel Leeming sale I bought 2 Office 365 personal packs for $49 each and was told I could enter both keycodes in and it would give me an extra year for each one.
To day I entered the first keycode and the expiry date said November 26. 2016 When I entered the second keycode the expiry is still November 2016 which I though should have been November 2017

Have I just now wasted $49 on the second license or was the Microsoft person on the stand not quite truthful??

Regards,

Old3eyes

freitasm

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Reply # 1415944 29-Oct-2015 09:30

I think so. Perhaps it gave you additional licenses, instead of additional time?

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old3eyes

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Reply # 1415985 29-Oct-2015 10:11

I only see the two current installs and no option for anymore..
When I put the first keycode in i got and email saying it had been renewed but not for the second one so maybe it hasn't been used..
Will keep the second licenses until renewal next year and see what happens..

Regards,

Old3eyes

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SimonCNZ

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Reply # 1417581 31-Oct-2015 10:53

Hi Old3eyes.

I work for Microsoft NZ. A few of us helped on the Microsoft stand at the Noel Leeming expo. To answer your question - yes, you can stack Office 365 for up to 5 years (it does not increase the number of devices). By entering each product key it should reflect an additional year of your subscription. Shoot me a PM with your contact details and I'll touch base to work out what's going on. Cheers.

old3eyes

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Reply # 1417750 31-Oct-2015 16:45

Hi Simon,

Thanx for the input.

After reading your post above I had a try at entering the second keycode again and this time it took OK so now I have the expiry date of November 2017. Maybe the system doesn't like you entering one after another, maybe you need to logout then back in again. This time I also go the email confirming the new code which I didn't get last time I entered it..

Regards,

Old3eyes

SimonCNZ

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Reply # 1417765 31-Oct-2015 17:34

Glad it's sorted. Cheers, Simon