Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


yep

yep

2 posts

Wannabe Geek


#79644 20-Mar-2011 16:56
Send private message

I have outlook 2007 that is connected to microsoft exchange through an outsourced managed exchange provider.

Connectivity and synchronisation works fine on my home office broadband. It also works fine on most networks around Australasia and some of Asia.

Occasionally it will not connect on some networks. That is my problem.

I have just purchased a vodafone vodem stick for mobile internet around NZ. Internet works fine but cant get into the managed exchange. Qantas lounges in Australia work fine but not the Tokyo Qantas lounge is another example.

Talked to the managed exchange provider and they said it is a network problem. Talked to Vodafone and they changed some of the vodem settings but still does not connect to the managed exchange and they now say it is a problem of the managed exchange provider. AGGGHHHH!!

I am not by any means an IT expert but I am a typical engineer trying to sort this out for myself as it has become a challenge and I am determined to fix the problem for my small business.

any suggestions apart from disconnecting firewalls which was my first try???

Thanks, Craig.

Create new topic
camo786
149 posts

Master Geek


  #450068 20-Mar-2011 17:01
Send private message

Can you get to your hosting providers webmail when your using these connections that fail?

yep

yep

2 posts

Wannabe Geek


  #450069 20-Mar-2011 17:04
Send private message

thanks for the reply. Yes, but I tend to do work on planes etc on my outlook and want to sync when online next. webmail is very slow as well.

 
 
 
 


LennonNZ
2435 posts

Uber Geek

Trusted

  #450072 20-Mar-2011 17:14
Send private message

Its a little hard to diagnose the problem without any other information.

- Who is the exchange provider? What domain?
- What does a traceroute to your exchange server look like from a working and non-working connection?
- Are you using a HTTP or HTTPS connection to the exchange server? If HTTP can you change to HTTPS and see if this works?
- Turn on Connection Logging on Outlook and see if you can see what error messages or alike say









Create new topic





News »

Vodafone enables 5G roaming - for when international travel comes
Posted 30-Oct-2020 15:03


Spark awards funding to Kiwi businesses in 5G funding initiative
Posted 30-Oct-2020 14:58


Huawei launches IdeaHub Pro in New Zealand
Posted 27-Oct-2020 16:41


Southland-based IT specialist providing virtual services worldwide
Posted 27-Oct-2020 15:55


NASA discovers water on sunlit surface of Moon
Posted 27-Oct-2020 08:30


Huawei introduces new features to Petal Search, Maps and Docs
Posted 26-Oct-2020 18:05


Nokia selected by NASA to build first ever cellular network on the Moon
Posted 21-Oct-2020 08:34


Nanoleaf enhances lighting line with launch of Triangles and Mini Triangles
Posted 17-Oct-2020 20:18


Synology unveils DS16211+
Posted 17-Oct-2020 20:12


Ingram Micro introduces FootfallCam to New Zealand channel
Posted 17-Oct-2020 20:06


Dropbox adopts Virtual First working policy
Posted 17-Oct-2020 19:47


OPPO announces Reno4 Series 5G line-up in NZ
Posted 16-Oct-2020 08:52


Microsoft Highway to a Hundred expands to Asia Pacific
Posted 14-Oct-2020 09:34


Spark turns on 5G in Auckland
Posted 14-Oct-2020 09:29


AMD Launches AMD Ryzen 5000 Series Desktop Processors
Posted 9-Oct-2020 10:13









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.