New forward service from NZ Post: YouShop

Forums › Off topic › New forward service from NZ Post: YouShop

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61 posts

Master Geek

#1194862 10-Dec-2014 13:39

I think NZ must have spent up large on Black friday!

3 parcels that I paid for on the 2nd were delivered to my house in Auckland this morning (so the standard 5 business days), but of 3 parcels that have been delivered to the warehouse 4/5/9th December only 1 is ready for me to pay. I dont need these latest ones by xmas so I'm not too fussed, but would be good to know they haven't gotten lost.

richms

28187 posts

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#1194867 10-Dec-2014 13:49

It will be interesting if nz post release any stats on how popular it has been, The problem with them bragging is it just gives the old guys something to use when bitching about people prefering to cut them out of the chain and pay less when they wank on about wanting GST on all imports, as if 15% will make me decide to go to their horrible stores and waste my time.

Richard rich.ms

kiwitrc

4123 posts

Uber Geek
Inactive user

#1194878 10-Dec-2014 13:59

richms: It will be interesting if nz post release any stats on how popular it has been, The problem with them bragging is it just gives the old guys something to use when bitching about people prefering to cut them out of the chain and pay less when they wank on about wanting GST on all imports, as if 15% will make me decide to go to their horrible stores and waste my time.

I have to agree re 15%. I would happily pay 15% and get something in NZ as it gives me cover under CGA. Problem is I either cant get it here or the difference is more like 50 - 75%.

astrae

268 posts

Ultimate Geek

#1194902 10-Dec-2014 14:11

kiwitrc:
richms: It will be interesting if nz post release any stats on how popular it has been, The problem with them bragging is it just gives the old guys something to use when bitching about people prefering to cut them out of the chain and pay less when they wank on about wanting GST on all imports, as if 15% will make me decide to go to their horrible stores and waste my time.

I have to agree re 15%. I would happily pay 15% and get something in NZ as it gives me cover under CGA. Problem is I either cant get it here or the difference is more like 50 - 75%.

Same here.

The item I have coming is NZ$330 retail in stores here. I've purchased it for $NZ177 from the US. I'd be stupid not to get it from overseas.

BlueShift

1692 posts

Uber Geek

#1194905 10-Dec-2014 14:15

The package I paid for on 1 Dec arrived at home today. Less than 10 days is pretty good really. And saved me $40-50 off what Amazon would have charged me.

middleearth

54 posts

Master Geek

#1194966 10-Dec-2014 15:30

middleearth: Wow - my parcel has been added to my YouShop account - cool - I thought until I saw the price. Have they put the prices up recently? I have all the tracking details from FedEx with weight and dimensions and the cost I get is around $72 for YouShop, now that the parcel has arrived the cost has blown out to $112.25. I have had 18 parcels go through YouShop and have never seen this discrepancy.

YouShop states that the parcel weighs 10.1kg - FedEx says 6.3Kg, the dimensions on both are correct. The items I have purchased all up weigh 5.5kg so even with the weight of the box and packaging I fail to see how it can blow out to 10.1kg.

FedEx

You Shop

There is no way what I have ordered even with packaging is 10.1kg. I will pay for the parcel as I want the 25% discount which ends today but will be checking it carefully when it arrives. I know how the company I have purchased from packs and they do not use bricks as packing.

I guess there is always the possibility the company I purchased from has sent the wrong goods - or packed more than I ordered. Thought that the FedEx weight would have shown higher though (unless of course FedEx is using volumetric).

I just weighed five of the items I have here at home and they weigh 1.1kg each - that's all that's in the box. Confused and soon to be poor.

Parcel turned up this morning and sure enough only weighs 6.5kg not 10.1kg. Taking the parcel to NZPost counter to get confirmation of weight before they will give me a refund. Grrr.

Distorter

220 posts

Master Geek

#1195132 10-Dec-2014 18:30

I Thought Youshop charged for volumetric weight? I don't see how the 10kg matters?

Edit: ok my bad so it's whatever costs the most didn't realise that. So yeah definitely follow that one day up.

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Linuxluver

5828 posts

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Trusted

Subscriber

#1195461 11-Dec-2014 10:57

astrae: This is currently showing on YouShop when I log in

Yup. I had just started to use the YouShop service. I've ordered three items across a span of about a week. They were all delivered to the warehouse in the US. Two of the three have been listed as YouShop parcels. I paid for them via my phone and they supposedly shipped out a day or two later. Just waiting on the 3rd to be flagged as arrived.

It seems to take 2-3 working days for a parcel to be listed at the warehouse after it is delivered.

I have yet to receive a parcel...and they are now projecting December 20 and 21st for the two already paid for. That's between 3 and 4 weeks from the date of placing the order with the US supplier. I also had to use unblock-us.com to be able to place the order at all via Amazon as most of their suppliers don't ship outside the US...and they won't even let you place an order, never mind direct it to a US address, so I have to resort to VPN or DNS proxy to fool them.

I'm in no hurry. As long as the stuff arrives eventually, I don't much care. The same approach I use the DX (Deal Xtreme) in HK.

_____________________________________________________________________

I've been on Geekzone over 16 years..... Time flies....

Linuxluver

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#1195466 11-Dec-2014 11:00

astrae:
kiwitrc:
richms: It will be interesting if nz post release any stats on how popular it has been, The problem with them bragging is it just gives the old guys something to use when bitching about people prefering to cut them out of the chain and pay less when they wank on about wanting GST on all imports, as if 15% will make me decide to go to their horrible stores and waste my time.

I have to agree re 15%. I would happily pay 15% and get something in NZ as it gives me cover under CGA. Problem is I either cant get it here or the difference is more like 50 - 75%.

Same here.

The item I have coming is NZ$330 retail in stores here. I've purchased it for $NZ177 from the US. I'd be stupid not to get it from overseas.

Especially when many NZ stores are doing little more than drop-shipping the same items.....with a larger markup. "We can order that for you!"

_____________________________________________________________________

I've been on Geekzone over 16 years..... Time flies....

Xeon

302 posts

Ultimate Geek

#1195493 11-Dec-2014 11:20

Interesting, there's nothing preventing one Youshop account paying another Youshop account's order. Seems a very minor privacy concern as it shows the delivery address.

Also there's no way to choose which parcel to apply a single use discount code to when purchasing multiple parcels. Although I found out after I paid that you can just edit the URL to choose.

MichaelNZ

1390 posts

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Integrity Tech Solutions

#1195621 11-Dec-2014 16:15

The first 2 packages I arranged through Youshop were good. I've now waited a week from delivery to Youshop US and still have not received an email. NZ Post advises the package is showing in their system but has not been processed. Rather disappointed they are slipping. I hope they get it back on track because it's a great concept and a break from NZ Post's usual deal of the last few years (price increases and service decreases)

WFH Linux Systems and Networks Engineer in the Internet industry | Specialising in Mikrotik | APNIC member | Open to job offers

kiwitrc

4123 posts

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Inactive user

#1195623 11-Dec-2014 16:20

To be fair they probably didn't realise that Black Friday and Christmas happen at this time of year :)

nzpostbm

42 posts

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NZ Post

#1195626 11-Dec-2014 16:29

Unfortunately due to a surge of parcel activity at our US warehouse over the last week, there have unfortunately been delays in processing parcels.

Additional resources have now been added to the US warehouse team to assist in clearing the parcel backlog, and processing should return to normal tomorrow.

Many apologies to the YouShop customers that have experienced delays over the last week.

NzBeagle

962 posts

Ultimate Geek

Trusted

#1195627 11-Dec-2014 16:31

nzpostbm: Unfortunately due to a surge of parcel activity at our US warehouse over the last week, there have unfortunately been delays in processing parcels.

Additional resources have now been added to the US warehouse team to assist in clearing the parcel backlog, and processing should return to normal tomorrow.

Many apologies for the delays been experienced.

So if a parcel that should've arrived last week doesn't show up, I should contact the Call Centre?

MichaelNZ

1390 posts

Uber Geek

Trusted

Integrity Tech Solutions

#1195637 11-Dec-2014 16:45

nzpostbm: Unfortunately due to a surge of parcel activity at our US warehouse over the last week, there have unfortunately been delays in processing parcels.

Additional resources have now been added to the US warehouse team to assist in clearing the parcel backlog, and processing should return to normal tomorrow.

Many apologies to the YouShop customers that have experienced delays over the last week.

Thank you for turning up, taking ownership and responding.

The other 2 cents I have to add - this 'issue' was entirely foreseeable well in advance. I hope things are a lot better next year.

WFH Linux Systems and Networks Engineer in the Internet industry | Specialising in Mikrotik | APNIC member | Open to job offers

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