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invisibleman18
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  #1911052 30-Nov-2017 12:24
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Sent ASB a message through internet banking asking about that phone call and they replied that it was genuine. Hadn't heard of that process before so thought it was weird having a recorded message call me and ask for my ID.

cadman
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  #1911090 30-Nov-2017 13:05
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invisibleman18: Sent ASB a message through internet banking asking about that phone call and they replied that it was genuine. Hadn't heard of that process before so thought it was weird having a recorded message call me and ask for my ID.

 

They really have no idea, do they.


Geektastic
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  #1911094 30-Nov-2017 13:12
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Add to my post above the fact that the company in question has no customer services phone number and promises to answer the only method of contacting them (email) in "1-2 business days"....






BlueShift
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  #1911147 30-Nov-2017 14:41
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cadman:

 

invisibleman18: Sent ASB a message through internet banking asking about that phone call and they replied that it was genuine. Hadn't heard of that process before so thought it was weird having a recorded message call me and ask for my ID.

 

They really have no idea, do they.

 

 

Give it 6 months for them to train their customers to give their details to a robot, and I have a money-making opportunity for you. All you'll need is a phone and a monotone voice.


Aredwood
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  #1911358 30-Nov-2017 22:37
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A stupid hand rail next to one of the parking spaces at the gym. Despite me and the car next to me parking exactly in the center of our parking spaces. I had to climb in and out through the passenger side. And the drop at the highest point is still less than 1 meter. So that rail isn't needed for safety.





cadman
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  #1911366 30-Nov-2017 23:19
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Aredwood: A stupid hand rail next to one of the parking spaces at the gym. Despite me and the car next to me parking exactly in the center of our parking spaces. I had to climb in and out through the passenger side. And the drop at the highest point is still less than 1 meter. So that rail isn't needed for safety.

 

The plants immediately adjacent to end carparks at shops are as bad. I'm going to start carrying a spade and dig the damned plants out soon.


ASBBank
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  #1911744 1-Dec-2017 16:38
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cadman:
Geektastic:

 

 

 

 

 

Right up there with ASB implementing a requirement for me to provide ID in order to pay ANY amount of cash into my account "to protect you and your accounts".

 

 

 

 

 

 

 

I asked them from what they felt that rule would protect me, but no one knew...

 



They're claiming it is some new anti-money laundering requirement.

But it's not - the recent change only applies to cash deposits over $10k.
http://www.legislation.govt.nz/regulation/public/2016/0258/latest/whole.html#DLM6960583

 

 

 

Hi everyone, there are upcoming legislation changes that will require us to alter the way we receive some deposits from customers - these changes will need to be fully  implemented by all banks next year. The changes are complex so we have made the decision to introduce them sooner rather than later to make sure our branch teams have plenty of time to help our customers use the alternative deposit options. Please let us know if you’d like someone to contact you to discuss this further and see what deposit options may be available to you to minimise your concerns around time it will take you to do your banking. Thanks for all the feedback! ^SM





Social Media team, ASB Bank Ltd www.asb.co.nz/social

ASBBank
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  #1911745 1-Dec-2017 16:41
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invisibleman18: Sent ASB a message through internet banking asking about that phone call and they replied that it was genuine. Hadn't heard of that process before so thought it was weird having a recorded message call me and ask for my ID.

 

 

 

Sorry for the slow reply - yes that is a legit call from us. If you are unsure, you can call the team direct on  0800 27 27 28 or email them creditsolutionsmail@asb.co.nz. Thanks





Social Media team, ASB Bank Ltd www.asb.co.nz/social

richms
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  #1911787 1-Dec-2017 19:43
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ASBBank:

 

invisibleman18: Sent ASB a message through internet banking asking about that phone call and they replied that it was genuine. Hadn't heard of that process before so thought it was weird having a recorded message call me and ask for my ID.

 

 

 

Sorry for the slow reply - yes that is a legit call from us. If you are unsure, you can call the team direct on  0800 27 27 28 or email them creditsolutionsmail@asb.co.nz. Thanks

 

 

Can you please provide feedback to whoever made this decision that it is a terrible one and if anyone really does give data to a cold calling robot from a blocked number that they are clearly not very security minded?





Richard rich.ms

Geektastic
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  #1911990 2-Dec-2017 14:37
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Trade Me.

 

 

 

1) I want to know which account any Ping balance will be paid to. However, the account shown has only the branch details visible not the account number - the actual account number is starred out. We have 8 accounts at that branch, so I have no idea which one the money will go to...!

 

 

 

2) The fact that they consider "3-5 days" to be an appropriate time line for responding to an email enquiry about same.






freitasm
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  #1911992 2-Dec-2017 14:54
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Huawei Android OS.





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Geektastic
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  #1912022 2-Dec-2017 17:09
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freitasm:

 

Huawei Android OS.

 

 

 

 

You should have bought the Porsche Design version. It's faster...!






Behodar
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  #1912071 2-Dec-2017 19:30
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Warning: Rant incoming wink

 

I decided it was about time for my bi-annual "see whether Linux is any good yet". I tried the latest version of Mint (which I'd never tried before) and wasn't impressed.

 

  • The first thing the installer does is ask whether you want to install third-party software, with absolutely no guidance on whether you should do so. Fortunately I know from experience, but a new user is going to get scared and leave it on the default (which is "no").
  • It then told me that since my current OS was installed using BIOS, continuing to install Debian with UEFI may cause issues. This message was apparently concatenated using non-breaking spaces because it stretched all the way across my screen before finally hitting a new line when it ran out of space. Combined with the identity crisis (calling itself Debian) this is also something that would scare people off.
  • Next came contradiction; despite just telling me about my previous OS, the next screen told me that no existing OS was detected.
  • After installation I booted the system and was presented with a "welcome" screen featuring several icons that turned into buttons when hovered over. Are they icons or buttons? I clicked on Apps once, and nothing happened. I double-clicked, and nothing happened. Perhaps I accidentally moved the mouse in the middle of the click, so I double-clicked again. A second or so later, five instances of the Apps window appeared. So they're buttons, they only need one click, and they don't give any immediate indication that they've been successfully activated.
  • I then checked for updates and was prompted for my password. At this point I went "meh, I'm going to have dinner" so I cancelled the password request. This caused it to corrupt the package cache (big red error message). Closing and restarting the updater didn't fix it.

At this point I just gave up. It seems that Linux, or at least Mint, still isn't very good...


Dingbatt
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  #1912171 3-Dec-2017 07:56
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When you get back from holiday having survived on roaming data for 2 weeks to discover your broadband is dead. Landline dead as well. Grrrrr copper. Still only 18-24 months to wait for fibre in this area.
Waiting for the man from Spark to arrive.




“We’ve arranged a society based on science and technology, in which nobody understands anything about science technology. Carl Sagan 1996


marlinz
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  #1912173 3-Dec-2017 08:06
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It isn't small to me but i thought i'd post anyway

 

 

 

People using disabled carparks , and having the approved window tag .

 

But they get and only them get out of their car and walk a significant distance (i pushed myself in my wheelchair) to the public toilets .

 

Then skip into the New World store come out with their trolly of groceries and pick them up a few bags in each hand and walk on out the mall to their car like a able bodied person ( i know some people have hidden and unseen ailments but this female was taking the piss)

 

 

 

 

 

rant over


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