Stonedine

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#1029840 23-Apr-2014 15:18

Paul1977:
surfisup1000: We got the Woll titanium coated $300 nonstick lifetime guarantee pan.

Probably lasted the longest of any nonstick we've tried (2 years) , but is now not so great.

I figure they'll not honour the lifetime guarantee and wriggle out by saying we did not care for it -- although, they said we could use in the dishwasher but we didn't so I think we went further than their care plan.

I've heard of some "Lifetime" warranties being for the lifetime of the product. So as soon as the product fails it is out of warranty as it's "life" is deemed to be over.

Surely a breach of the fair trading act

Paul1977

5047 posts

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#1029841 23-Apr-2014 15:20

Yabanize:
Paul1977:
surfisup1000: We got the Woll titanium coated $300 nonstick lifetime guarantee pan.

Probably lasted the longest of any nonstick we've tried (2 years) , but is now not so great.

I figure they'll not honour the lifetime guarantee and wriggle out by saying we did not care for it -- although, they said we could use in the dishwasher but we didn't so I think we went further than their care plan.

I've heard of some "Lifetime" warranties being for the lifetime of the product. So as soon as the product fails it is out of warranty as it's "life" is deemed to be over.

Surely a breach of the fair trading act

Don't know. Something I heard ages ago so now I always read the fine print. Can't even remember where I heard it, so don't take it as gospel!

sonyxperiageek

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#1029861 23-Apr-2014 15:43

These are probably good: http://www.stevens.co.nz/product/Circulon-Infinite-5pc-Cookware-Set?p=5165807 but are pretty expensive. It does say "Buy 1 get 1 free", so I'm guessing you buy this set and get another set free, essentially making one set priced around $350?

Sony

Geektastic

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#1029865 23-Apr-2014 15:45

Sidestep:
Many years ago in the US I went to a Saladmaster Hosted dinner at a friends house.

I'm as wary of "network marketing" gimmicks as anyone, but I was impressed and ended up buying a set.

Amazingly they're not only as good as promised, but the “lifetime warranty” has turned out to be exactly that.

I'd buy them all over again, in spite of the seemingly high price.

“Non stick” is often also an attribute of the surfaces attachment to the pan.

Decent quality stainless steel and cooking with gas makes cleaning easy and cooking fun.

Why would you need saucepans to make salad?

Wouldn't a lawnmower be more help?!

Lazarui

136 posts

Master Geek

#1029916 23-Apr-2014 16:33

Yabanize:
Paul1977:
surfisup1000: We got the Woll titanium coated $300 nonstick lifetime guarantee pan.

Probably lasted the longest of any nonstick we've tried (2 years) , but is now not so great.

I figure they'll not honour the lifetime guarantee and wriggle out by saying we did not care for it -- although, they said we could use in the dishwasher but we didn't so I think we went further than their care plan.

I've heard of some "Lifetime" warranties being for the lifetime of the product. So as soon as the product fails it is out of warranty as it's "life" is deemed to be over.

Surely a breach of the fair trading act

It's been proven in NZ that lifetime warranty is something like 80 years, just because of such riduculous trickery has been tried before, but most of these would have some type of 'fine print' that gives them lots of loopholes, I think I've seen couches somewhere with lifetime warranties but that they do not cover the upholstery Just the framing, and the upholstery is only something like a year.

timmmay

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#1029925 23-Apr-2014 16:34

sonyxperiageek: These are probably good: http://www.stevens.co.nz/product/Circulon-Infinite-5pc-Cookware-Set?p=5165807 but are pretty expensive. It does say "Buy 1 get 1 free", so I'm guessing you buy this set and get another set free, essentially making one set priced around $350?

You might be better off buying individually, like here. Stevens are pretty good, they might do buy one get another the same value free.

TwoSeven

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#1029929 23-Apr-2014 16:37

I think if one wants good quality cooking gear, then go to a 'good quality cooking gear shop' and also get them to teach how the equipment is used.

I don't use non-stick pans as such although I do have one and I also don't use alloy pans as they warp too much.

However, knowing the difference between a sauté pan, frying pan, saucing pan, grill pan and a braising pan is usually a good start. Also, knowing what temperatures to use helps a bit. In general, the thicker the bottom of the pan, the better it will work.

Another good brand of cookware is Scanpan

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sonyxperiageek

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#1029952 23-Apr-2014 17:14

TwoSeven: I think if one wants good quality cooking gear, then go to a 'good quality cooking gear shop' and also get them to teach how the equipment is used.

I don't use non-stick pans as such although I do have one and I also don't use alloy pans as they warp too much.

However, knowing the difference between a sauté pan, frying pan, saucing pan, grill pan and a braising pan is usually a good start. Also, knowing what temperatures to use helps a bit. In general, the thicker the bottom of the pan, the better it will work.

Another good brand of cookware is Scanpan

Do you have a 'good quality cooking gear shop' in mind?

And yeah I do know the difference between the different pans etc.. :)

Sony

gzt

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#1029955 23-Apr-2014 17:16

location sonyxperiageek.

sonyxperiageek

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#1029957 23-Apr-2014 17:18

Haha, whoops! Auckland. :)

Sony

pctek

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#1029961 23-Apr-2014 17:24

I'd say not.
If you had googled these pans first, you would have seen the enormous number of similar stories and complaints about the product.

gzt

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#1029967 23-Apr-2014 17:31

sonyxperiageek: Haha, whoops! Auckland. :)

Central Auckland have a look at the shop in Queens Arcade - http://www.kitchenshop.co.nz/

surfisup1000

5288 posts

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#1030133 23-Apr-2014 21:27

Yabanize:
Paul1977:
surfisup1000: We got the Woll titanium coated $300 nonstick lifetime guarantee pan.

Probably lasted the longest of any nonstick we've tried (2 years) , but is now not so great.

I figure they'll not honour the lifetime guarantee and wriggle out by saying we did not care for it -- although, they said we could use in the dishwasher but we didn't so I think we went further than their care plan.

I've heard of some "Lifetime" warranties being for the lifetime of the product. So as soon as the product fails it is out of warranty as it's "life" is deemed to be over.

Surely a breach of the fair trading act

I think they can say that i didn't look after it properly and then it becomes my word against theirs . So, it is not so clear cut.

I've yet to discover a non-stick system that lasts beyond a couple of years of heavy domestic use.

TwoSeven

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#1030536 24-Apr-2014 12:19

sonyxperiageek:
TwoSeven: I think if one wants good quality cooking gear, then go to a 'good quality cooking gear shop' and also get them to teach how the equipment is used.

I don't use non-stick pans as such although I do have one and I also don't use alloy pans as they warp too much.

However, knowing the difference between a sauté pan, frying pan, saucing pan, grill pan and a braising pan is usually a good start. Also, knowing what temperatures to use helps a bit. In general, the thicker the bottom of the pan, the better it will work.

Another good brand of cookware is Scanpan

Do you have a 'good quality cooking gear shop' in mind?

And yeah I do know the difference between the different pans etc.. :)

Not really, I get my pans from farmers when they have a 50% off sale - they do scanpan and the like :)

Mainly I use cast iron or heavy stainless. For general pots I just buy the cheap 'Saute' brand, but for frying pans I go a little upmarket - I have about 4 different ones that I use often - the main one that I cant remember where I got it, has a decent lid.

...they/their/them...

DravidDavid

1907 posts

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#1030564 24-Apr-2014 13:16

I can't see that this has been posted before...But the website has a big sticker on the front page that says: "12 Year Guarantee" Unless they mean 12 days, I'd say you have a case.

I can't see how they can argue.

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