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CrashAndBurn
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  #2085417 7-Sep-2018 10:37
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The current trend from restaurants POS machines were it prompts you to leave a tip.


MikeB4
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  #2085642 7-Sep-2018 13:53
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IT Resellers that do not answer emails.

 

Hopeless


msukiwi
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  #2085652 7-Sep-2018 13:59
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MikeB4:

 

IT Resellers that do not answer emails.

 

Hopeless

 

 

Because they can ignore it, and pretend they never received it!

 

If a Company relies on "Social Media" for interaction, I don't use them.


MikeB4
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  #2085653 7-Sep-2018 14:00
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msukiwi:

 

MikeB4:

 

IT Resellers that do not answer emails.

 

Hopeless

 

 

Because they can ignore it, and pretend they never received it!

 

If a Company relies on "Social Media" for interaction, I don't use them.

 

 

 

 

email is social media ????????/


msukiwi
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  #2085664 7-Sep-2018 14:12
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MikeB4:

 

msukiwi:

 

Because they can ignore it, and pretend they never received it!

 

If a Company relies on "Social Media" for interaction, I don't use them.

 

 

email is social media ????????/

 

 

Sorry - I wasn't quite clear.

 

No, I don't regard email as Social Media.

 

I found Companies that don't respond to emails, do however respond to SM however for some strange reason.

 

Don't understand their logic. If they respond (positively?) to an email they are more likely to gain / keep a customer.

 

No I don't use Twitter or Facebook, etc.

 

[Mod edit (MF): fixed company names]


MikeB4
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  #2085669 7-Sep-2018 14:14
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msukiwi:

 

MikeB4:

 

msukiwi:

 

Because they can ignore it, and pretend they never received it!

 

If a Company relies on "Social Media" for interaction, I don't use them.

 

 

email is social media ????????/

 

 

Sorry - I wasn't quite clear.

 

No, I don't regard email as Social Media.

 

I found Companies that don't respond to emails, do however respond to SM however for some strange reason.

 

Don't understand their logic. If they respond (positively?) to an email they are more likely to gain / keep a customer.

 

No I don't use Twitter or Facebook, etc.

 

[Mod edit (MF): fixed company names]

 

 

Got you.

 

It's frustrating as, and forget ringing that's just a merry-go-round of time lost never to be regained.


freitasm
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  #2085797 7-Sep-2018 17:02
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msukiwi:

 

MikeB4:

 

IT Resellers that do not answer emails.

 

Hopeless

 

 

Because they can ignore it, and pretend they never received it!

 

If a Company relies on "Social Media" for interaction, I don't use them.

 

 

Many years ago I had months of discussion with a Vodafone person about this. I repeated many times "If you had a good customer service you wouldn't have to personally reply to people on Twitter". This person defended Vodafone with his life - until he left the company and he turned to be a good person.

 

Corporate jobs eat you from inside.





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richms
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  #2085903 7-Sep-2018 19:30
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msukiwi:

 

MikeB4:

 

msukiwi:

 

Because they can ignore it, and pretend they never received it!

 

If a Company relies on "Social Media" for interaction, I don't use them.

 

 

email is social media ????????/

 

 

Sorry - I wasn't quite clear.

 

No, I don't regard email as Social Media.

 

I found Companies that don't respond to emails, do however respond to SM however for some strange reason.

 

Don't understand their logic. If they respond (positively?) to an email they are more likely to gain / keep a customer.

 

No I don't use Twitter or Facebook, etc.

 

[Mod edit (MF): fixed company names]

 

 

Because email goes into a hellhole of fowarding and noone claiming responsibility because it seems that even in the IT industry a ticketing system for customer interaction is not high on peoples prioritys. Emails fall down inboxes into yesterdays stuff in among crap from daily deal sites and random junk that people foward each other. Email is as bad as a fax machine for providing customer service.





Richard rich.ms

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  #2085905 7-Sep-2018 19:33
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Not a fan of being bombarded with advertising in general, but I appreciate it enables organisations to provide us with content.

 

The St John Ambulance one currently playing on TV particularly grates me though.  Surely I'm not the only one who can't understand a word that the little boy is saying?





Auto-correct is why I have crust issues.


paulchinnz
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  #2085981 8-Sep-2018 08:37
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freitasm:

 

Many years ago I had months of discussion with a Vodafone person about this. I repeated many times "If you had a good customer service you wouldn't have to personally reply to people on Twitter". This person defended Vodafone with his life - until he left the company and he turned to be a good person.

 

Corporate jobs eat you from inside.

 

 

Like Upton Sinclair put it: "It is difficult to get a man to understand something, when his salary depends upon his not understanding it!"


Behodar
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  #2085988 8-Sep-2018 09:18
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The "easy-open lid" on a box of washing powder. I can only conclude that the designer has never actually tried to open one.


Geektastic
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  #2086003 8-Sep-2018 10:42
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Behodar:

 

The "easy-open lid" on a box of washing powder. I can only conclude that the designer has never actually tried to open one.

 

 

 

 

Likewise the "slide finger under flap" cereal boxes that simply tear because they used No More Nails instead of Copydex...!






MikeB4
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  #2086053 8-Sep-2018 11:13
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Geektastic:

 

Behodar:

 

The "easy-open lid" on a box of washing powder. I can only conclude that the designer has never actually tried to open one.

 

 

 

 

Likewise the "slide finger under flap" cereal boxes that simply tear because they used No More Nails instead of Copydex...!

 

 

 

 

I use the end of the spoon handle slide it along, works everytime even when I use my redundant hand


Shadowfoot
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  #2086105 8-Sep-2018 13:53
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People (other patients and their visitors) whispering while I try to use the bottle to pave a pee.




eracode
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  #2086120 8-Sep-2018 14:45
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CrashAndBurn:

The current trend from restaurants POS machines were it prompts you to leave a tip.



That’s the other meaning of the acronym POS.




Sometimes I just sit and think. Other times I just sit.


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