nathanaelg: And just quote the tracking number from NZ Post?

Any idea which is the right number to call? 0800 388 437?

dclegg: A huge thanks to 4Possm for his discount code! I purchased a limited edition Record Store Day 2014 vinyl from Amazon (forgot the Geekzone affiliate link, sorry :-(). Shipping was calculated at $22, but after the discount was reduced to $5.50! YouShop had also given me a 15% discount code (THANKYOU15, expires today), but I didn't want to risk it superseding the 75% discount, so I didn't apply it.

So while this was a much better YouShop experience than my last attempt, it makes more of a mockery of my last one. The YouShop CSR back then insisted they could not give me as much as a 10% discount, whereas their Twitter presence gave me a 15% one just for starting a dialog with them.

4possm: What LP man? I ordered a couple this year for my collection

4possm: Easiest way is to ring customs as soon as you know it is being held, you can organise payment over the phone straight away

richms: Just use the $125 free shipping deal from amazon. Slow-ish but so cheap if it works for your stuff.

dman: There are two big reason to use YouShop in the USA (had 3 parcels arrive via YouShop from the USA just today! Am a regular user of YouShop):

a) many American companies (and people! Such as individual sellers on eBay who won't sell to people outside the USA) seem to for whatever reasons ignore the rest of the world (though it isn't had to imagine why, because the USA is already a big enough market for them. And one they understand well and is simple to deal with).

b) many American companies do cater to an international market, but appear to be very slack in terms of looking after them instead ruthlessly seeking out the best way to cater to their international consumers (such as finding the best, rather than simply the easiest, shipping options to wherever you are located). Thus it ends up being cheaper for a NZer to have *TWO* shipping legs (one leg within the USA, to the USA YouShop warehouse, then paying for a second leg of the journey to NZ) than have it directly sent to here in NZ (they fact this round about method is still cheaper, says a lot about their attitude to shipping to overseas customers).

shonofear: any help fellas.

could you plz give me an idea as to what will probably happen when it arrives to the old youPost address ?
will they still accept it since its the same physical address just the incorrect Suite number.

since im getting no return email from the company i got it sent from (theClymb) as they are the only ones who can re-direct it back before it actually is delivered to youPost facility, will the staff at the youShop warehouse happily return to sender the package ?
chur

graemeh: 
Small scale sellers and even a lot of bigger firms simply can't be bothered with the effort and extra paper work involved with shipping internationally.  Also, I understand that if you send something overseas via the USPS you have to go to the post office and hand your parcel over personally while they interrogate you.

andrewNZ: 
Contact Youshop.

If they know, there is a better chance of things going well.

shonofear:

andrewNZ: 
Contact Youshop.

If they know, there is a better chance of things going well.

is there a direct contact line for youPost (like email) or just go through their main contact process...

dman: > "The business, which launched in September 2012, is now profitable, the company said, without giving details. That's encouraged it to set up a mailing address in China, the biggest source of imported goods to New Zealand, in the next six months."

http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=11246776


 This strikes me as a very very odd decision, and expect money losing one for NZ Post.

I order a rather lot from China, and they seem to already have ridiculously cheap shipping to NZ.

There are two big reason to use YouShop in the USA (had 3 parcels arrive via YouShop from the USA just today! Am a regular user of YouShop):

a) many American companies (and people! Such as individual sellers on eBay who won't sell to people outside the USA) seem to for whatever reasons ignore the rest of the world (though it isn't had to imagine why, because the USA is already a big enough market for them. And one they understand well and is simple to deal with).

b) many American companies do cater to an international market, but appear to be very slack in terms of looking after them instead ruthlessly seeking out the best way to cater to their international consumers (such as finding the best, rather than simply the easiest, shipping options to wherever you are located). Thus it ends up being cheaper for a NZer to have *TWO* shipping legs (one leg within the USA, to the USA YouShop warehouse, then paying for a second leg of the journey to NZ) than have it directly sent to here in NZ (they fact this round about method is still cheaper, says a lot about their attitude to shipping to overseas customers).

Neither of these two key reasons apply to China.

a) Chinese companies actively look to foreign markets to sell to (relatively speaking), and is rare indeed for a Kiwi consumer to find a company in China which won't ship to you in NZ! (though there is quite a lot which do cater just to the local domestic market in China, so they wouldn't be shipping internationally. However... for you to find and order from them, you'd need to be a good speaker of Chinese. Which would be a tiny minority of YouShop users)

b) shipping from China to NZ already appears to very very very cheap. Mindboggling so sometimes. I would imagine YouShop's charges would be somewhat similar to what they charge already from the USA or UK, which would then put it waaaaay above Chinese shipping prices direct to NZ.

So all in all, I find this a thoroughly weird decision by YouShop! Maybe because it is state owned? Would a privately owned organisation ever have done this?

I hope this is not just a start of a series of mismanagement decisions for YouShop, I'd hate to see it turn into Localist (which NZ Post must've lost a ton of money on).