[Annoy] What's something small that really annoys you?

Forums › Off topic › [Annoy] What's something small that really annoys you?

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#2692644 14-Apr-2021 13:22

allan:

Large companies who only provide a web form for you to contact them in writing - require an email address as part of the form completion, but do not email you back your web form submission. This is not hard to do! But does make it very easy to deny that you ever sent them anything in the first place.

Ugh, had that problem with Veteran's Affairs, checked the "I require a reply" box on the web form but never got one. So, did they not get the message, did they get it but ignore it, did it get lost in the paperwork, did they get it, act on it, and send a reply but I didn't get it, ...? It's the UDP of communications methods, just a one-way black hole.

elpenguino

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#2692686 14-Apr-2021 14:33

allan:

Large companies who only provide a web form for you to contact them in writing - require an email address as part of the form completion, but do not email you back your web form submission. This is not hard to do! But does make it very easy to deny that you ever sent them anything in the first place.

On a similar vein, many of these companies don't respond to your web query but do start sending spammy type sales emails.

Yeah, like I'm going to choose you as a supplier after such a low level of service.

Most of the posters in this thread are just like chimpanzees on MDMA, full of feelings of bonhomie, joy, and optimism. Fred99 8/4/21

Rikkitic

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#2693061 15-Apr-2021 10:02

That bloody Windows keeps asking me if I want to keep using my chosen app to open something. Yes I do. That is why I set that app as the default. What the hell is it with Microsoft that they keep doing this kind of stupid thing? Is this badgering some kind of pathetic effort to try to force people to use Microsoft apps instead of the much better third-party ones they prefer? This is precisely why I hate upgrading.

Plesse igmore amd axxept applogies in adbance fir anu typos

Handsomedan

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#2693070 15-Apr-2021 10:13

https://www.stuff.co.nz/life-style/homed/renting/124820264/auckland-rental-home-so-cold-tenant-and-daughter-had-to-share-a-bed-for-warmth

This annoys me on a couple of levels:

The tenants had to huddle together to keep warm because there was no real insulation (our house - built in the early 90's - was the same when we bought it)
"There was no heating"...I'm sorry, but that should be on them - they should be responsible for obtaining and using heating - nobody else

I guess what annoys me is that they were in a pretty awful situation that was caused by the shoddy way in which our buildings were put together - that's not the landlord's fault, but does become their responsibility. Our house was not insulated and for the first 7-8 years of living here, we went without it, until we made use of the EECA subsidy and added the rest of the cost of insulating the ceiling and underfloor to our mortgage. We (as owners of our home) are also responsible for keeping ourselves warm. We don't get given a heater or heatpump by our council or the government. If we are cold and don't own a heater, we go buy one or huddle under blankets. As it is, we now have a heatpump and always had heaters, even when we rented, because that's what adults do...they think of things like "Am I cold?" and find a solution, like a cheap oil-filled column heater from The Warehouse (yes, I know they're grossly inefficient).

I also feel for the tenants, because society has told them that they should not look after themselves, but expect help for everything. They were (by no fault of their own) in a home that was not warm, or insulated...BUT they could have done something about that to a minor degree, by buying some heating - even a cheap fan heater that they could use to heat small spaces within the home.

Stories like this shouldn't exist in this modern age, but there is a certain level of personal responsibility that I think is missing here.

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floydbloke

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#2693304 15-Apr-2021 15:48

Crap customer service.

Yes, I know this comes up time and time again in here but in the last week alone.

Last Thursday a BNZ ATM spat out a receipt for a different transaction and A/C than my one. No biggie, but thought I'd do them a favour and report it. Went to phone them, entered my credentials. Apparently I'm a priority customer. After 15 minutes on hold I gave up. Sent them a 'secure message' via internet banking, 7 days on not even an acknowledgement.

Shopping for new carpet, great salesman, very quick with quotes and any adjustments. Emailed and texted saying, yep, let's do it, we'll pay the deposit today. That was on Monday. He said great thanks <name> will be in touch to discuss dates etc. when the deposit shows up. Paid deposit straight away ($8k+), haven't heard a peep.

Son just sold his van, went to ring AMI at about 5.30pm last night to cancel insurance (and get a partial) refund. Told the wait was 20 minutes and that they close at 6. Still no answer at 5.55, hung up. Will need to try again tonight. (And yes, I did have a bleat to them when they 'consulted' their customer about closing their stores.)

Torpedo 7, agreed on 'live' chat that they would credit me some flybuys points in retrospect for a (quite large - $3.8k) transaction I did over the phone. Was told it could take up to 10 working days. One month on, still nothing.

Thanks for listening, keep smiling.

Auto-correct is why I have crust issues.

Geektastic

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#2693317 15-Apr-2021 16:19

floydbloke:
Crap customer service.

Yes, I know this comes up time and time again in here but in the last week alone.

Last Thursday a BNZ ATM spat out a receipt for a different transaction and A/C than my one. No biggie, but thought I'd do them a favour and report it. Went to phone them, entered my credentials. Apparently I'm a priority customer. After 15 minutes on hold I gave up. Sent them a 'secure message' via internet banking, 7 days on not even an acknowledgement.

Shopping for new carpet, great salesman, very quick with quotes and any adjustments. Emailed and texted saying, yep, let's do it, we'll pay the deposit today. That was on Monday. He said great thanks <name> will be in touch to discuss dates etc. when the deposit shows up. Paid deposit straight away ($8k+), have heard a peep.

Son just sold his van, went to ring AMI at about 5.30pm last night to cancel insurance (and get a partial) refund. Told the wait was 20 minutes and that they close at 6. Still no answer at 5.55, hung up. Will need to try again tonight. (And yes, I did have a bleat to them when they 'consulted' their customer about closing their stores.)

Torpedo 7, agreed on 'live' chat that they would credit me some flybuys points in retrospect for a (quite large - $3.8k) transaction I did over the phone. Was told it could take up to 10 working days. One month on, still nothing.

Thanks for listening, keep smiling.

I hear your pain.

We now often don’t even bother making a fuss because the responses are so soul-destroying and predictable that it’s easier and less likely to cause a coronary just to ignore it and go elsewhere next time.

kiwifidget

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#2693354 15-Apr-2021 17:54

When I go to untie a shoelace, and you pull on the end of the lace, and instead of the bow neatly unravelling, you get a big gnarly knot.

Delete cookies?! Are you insane?!

Eva888

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#2693479 15-Apr-2021 20:04

This could also be a smile one. Was informed guests were coming after 1pm. Nothing to serve so made a chocolate cake that needed fast to be cooled enough for whipped cream. Coldest place is on a seat outside the window facing breezy South. Sat the cake outside, came back to check half an hour later in time to see the bird fly away...the one that had eaten a good part on one side. Obviously had enjoyed it because later in the afternoon there were three sparrows patiently sitting on the balcony staring at the spot.

Handsomedan

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#2693558 16-Apr-2021 08:35

floydbloke:

Shopping for new carpet, great salesman, very quick with quotes and any adjustments. Emailed and texted saying, yep, let's do it, we'll pay the deposit today. That was on Monday. He said great thanks <name> will be in touch to discuss dates etc. when the deposit shows up. Paid deposit straight away ($8k+), haven't heard a peep.

We recarpeted about 18 months ago. We had an almost identical experience to you (but our deposit was somewhat smaller than yours).

It took weeks for them to actually get around to doing something about locking in a date for installation. That was after I chased them several times.

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networkn

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#2693560 16-Apr-2021 08:44

We used Ian Hunt Flooring. We were floored at how good they were.

Behodar

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#2693561 16-Apr-2021 08:45

*groan*

Geektastic

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#2693657 16-Apr-2021 10:02

Sometimes I’m amazed that these business keep going. Friends of ours moved about a year ago and mentioned over dinner recently that the company they used to move all their stuff had never even sent them a bill!

We’ve certainly had numerous very late invoices (many months after the job) - indeed an electrician sent me one yesterday for work carried out in August last year on a property we no longer own...

Heck of a way to run a railroad.

freitasm

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#2693677 16-Apr-2021 10:48

Geektastic: We’ve certainly had numerous very late invoices (many months after the job) - indeed an electrician sent me one yesterday for work carried out in August last year on a property we no longer own...

Yep, we had a similar case. Bathroom renovations done and six months later we got an invoice for the 35% remaining for the flooring work. To be fair, the owner had died just before the work was done and the new partners had some trouble getting things up-to-date... We didn't realise because the 35% of flooring was only small part of the budget and I never saw the invoice so thought it was paid off.

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elpenguino

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#2693769 16-Apr-2021 12:16

networkn:

We used Ian Hunt Flooring. We were floored at how good they were.

Some days its wall to wall dad jokes in here.

Most of the posters in this thread are just like chimpanzees on MDMA, full of feelings of bonhomie, joy, and optimism. Fred99 8/4/21

Lizard1977

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#2693776 16-Apr-2021 12:48

No need to pile on...

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