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Forums › Off topic › Amazon imports fee deposit for orders under $400 NZD.
surfisup1000

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#138174 23-Dec-2013 11:45
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I created an amazon order where the total price came to $380nzd.   Which , is under the $400 where customs charges for gst and admin costs. 

But, amazon have added about $90 in 'import fees deposit' .

So, given my order is under $400, would I get a full refund of that amount? Or, do amazon just pass that on to customs anyway? 

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dolsen
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  #962422 7-Jan-2014 13:28
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dolsen: You should automatically get it back according to other people on here however, here's one of my orders from 2nd October. I haven't seen a refund yet.

Import Fees Deposit NZD 88.85
-----
Total for This Shipment: NZD 452.12


Just an update on this. I received an email on Saturday (4/1/14) stating that they had processed my refund and it would appear on my credit card in 2-3 days. I have received a refund on 88.85NZD on my CC so glad to have the money back. Although not too much of an issue, they did have $88 of my money for 3 months when there was no way it should have been charged based on the value of the transaction. Having said that, I wouldn't be complaining if they got it wrong and had to top up the duty / customs fees...

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