Trademe cancelled my account too just like Brad

Forums › Off topic › Trademe cancelled my account too just like Brad

Flowerchild

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#238027 29-Jun-2018 15:25

Hi, I saw that people were discussing the closure of their trademe accounts. This has happened to me too. Their complaint is that I'm not using my actual name, I stopped doing that as another trader got my number and started sexually harassing me, so I would rather go incognito. This went to the police but trademe still didn't shut his account down, they pretty much ignored me. So I figure don't use my real name for protection. Then I purchased something from a trader who didn't have the products but was selling and collecting money and not sending any goods, when I busted her and told trademe they said if I don't change it to my real name they would shut down my account. They kept all my account money ($20) I started selling a few things on my partners account and then they shut that account down too, again keeping the account money. What the hell, this can't be legal can it?

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#2046068 29-Jun-2018 15:25

Hmmmm. Here we go.

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CamH

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#2046114 29-Jun-2018 16:48

So you had multiple accounts, against TOS?
You used a fake name which I'm sure is against the TOS?
You're therefore confused as to why your account(s) were removed?

ech3lon

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#2046118 29-Jun-2018 17:03

CamH:

So you had multiple accounts, against TOS?
You used a fake name which I'm sure is against the TOS?
You're therefore confused as to why your account(s) were removed?

Who doesn't? The trick is not getting caught..

But in seriousness, having a pseudo name when creating an online account is common practice for privacy and security reasons.
If they insist on using a real name, maybe just leave the last name out.

Bung

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#2046135 29-Jun-2018 17:41

In case anyone is wondering "just like Brad" was over 10 years ago.

Dairyxox

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#2046191 29-Jun-2018 19:14

Just like brad sounds like a meme. I’ll have to put it at the end of my forum topics - see if it sticks.

tripp

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#2046201 29-Jun-2018 20:09

Bung: In case anyone is wondering "just like Brad" was over 10 years ago.

Ohhhhh that Brad...... :)

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Kyanar

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#2046221 29-Jun-2018 20:46

Dairyxox: Just like brad sounds like a meme. I’ll have to put it at the end of my forum topics - see if it sticks.

... just like Brad

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#2046234 29-Jun-2018 21:56

So you think it's ok to set up a trademe account under a fake name? The same account which could then be used to sell stuff under the fake name?

Would you want to buy stuff from a seller who's using a fake name?

quickymart

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#2046241 29-Jun-2018 22:15

Who is (or was) Brad?

gzt

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#2046244 29-Jun-2018 22:20

@brad ?

gzt

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#2046253 29-Jun-2018 23:23

Flowerchild: Their complaint is that I'm not using my actual name, I stopped doing that as another trader got my number and started sexually harassing me,

That's a valid reason to not use your real name. I'm surprised TradeMe did not support you on that.

TradeMe can use address verified or credit card details or whatever to know they are dealing with a real person.

Personally I don't think there is any valid reason for TradeMe to insist on real names when they have address verification and all the rest of it.

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gzt

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#2046255 29-Jun-2018 23:27

Flowerchild: They kept all my account money ($20)

No good reason for that I can think of. Write a letter and tell them to credit your bank account at least..

mattwnz

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#2046267 30-Jun-2018 00:29

Surely you can ask for your money back. Did they ask for your bank account to credit it to?

Bung

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#2046268 30-Jun-2018 01:19

gzt:
Flowerchild: They kept all my account money ($20)

No good reason for that I can think of. Write a letter and tell them to credit your bank account at least..

My guess is Trademe have seen Flowerchild trading under an original account using one name, then under another account using an alias as well as using a third account. You can only have a personal account and at TMs discretion a trade account. The T&Cs allow for refunds less $5 if you cancel the account but if they terminate the account for a breach of conditions any refund is at their discretion.

I don't believe the problem is the trading name. TM don't want other traders to know how to contact you outside their system.

Flowerchild

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#2046271 30-Jun-2018 07:03

I had my original account which received the harassment, I then set up another to use, abandoning the first but not closing it / deleting it. When they found my new account they insisted I go back and use the one I was getting the harassment from. I said I would prefer the new one to get away from the guy but they insisted I use it and receive the harassment. So I asked them to close both. I asked for my account to be refunded but they ignored me and kept the money, now I have no account at all.

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