Hi Guys
I bought a chair last wednesday from Albany. I live in Mt Roskill
I've waited for about a week for a chair to arrive
https://www.nzpost.co.nz/tools/tracking/item/4527340002297801AKL045AS
It keeps saying waiting for courier driver and I've opened a courier post investigation since last thursday.
However they keep saying they've updated the ticket to see when the delivery and will call me once they've confirmed a delivery time from the morningside depo.
Does anyone know who to talk to to escalate the case further?
I have a sore back and have a medical condition this is why I couldn't pickup the chair from albany and paid for delivery but it seems courier post isn't interested in knowing..