Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


282 posts

Ultimate Geek
+1 received by user: 3

Trusted

Topic # 56309 13-Jan-2010 09:15
Send private message

I been shopping with Amazon.com for nearly 11 years. But I am finding the whole experience rather frustrating lately.


- First of all the shipping has gone up by around four folds since I first started shopping with them in the nineties
- Their delivery times are getting longer and more unreliable - My latest purchased items were supposed to be delivered before Xmas - but I only got them this week
- The packaging is less bulky - it is almost like a cardboard envelope - and I get books with corners damaged in the last two shipment
- Most of the cool stuff (that you can not get in NZ yet) can not be shipped to NZ (and no I don't want to pay $50 extra for the privilege of offshore forwarding services or impose on my relatives overseas.
- Their catalog is too complex and when you search for more obscure stuff you get so many Irrelevant stuff that you have to scroll through




However, to me, the most annoying thing is the personalized emails:


Why do they always promote stuff that CAN NOT be shipped to your registered shipping address in their emails.


I get another email this morning promoting some hand held devices and a Kindle hardware. Why?


Their profiling system should be intelligent enough to exclude non shippable items so customers don't turn off the predictive promo emails - which is one of the best marketing tool that online etailers like Amazon.com has.









Tim M, Auckland
Blog: http://paddler.co.nz





Create new topic
513 posts

Ultimate Geek
+1 received by user: 1

Trusted
Kiwi Dev Studios

  Reply # 289544 13-Jan-2010 09:52
Send private message

Good questions.. i have found quite a few things myself listed on Amazon that won't ship to NZ.. Such like models etc. Sucks really.. because it was hard to find the ones i was after. ShipIt is the only way - but at a cost inconvience..




--
Stephen
twitter/ NZCoderGuy / KiwiDevStudios

Kiwi Dev Studios




282 posts

Ultimate Geek
+1 received by user: 3

Trusted

  Reply # 289588 13-Jan-2010 11:44
Send private message

Yeah same here, GTXBoyRacer. The site does say 'Warranty issues and manufacturer restrictions prevent us from shipping certain products to all geographical locations.'

But if that is the case, why do they waste my time emailing me about a product that has shipping restriction given they know where I live? I find amazon.co.uk does not have this restriction.

Tim




Tim M, Auckland
Blog: http://paddler.co.nz





1983 posts

Uber Geek
+1 received by user: 258

Subscriber

  Reply # 289621 13-Jan-2010 13:22
Send private message

Valid issue, but not sure how it would work for someone like me.  I have 3 shipping addresses set up with Amazon.  One home address, one NZ work address, and one US work address.  If there is something that I absolutely need but cannot have it shipped to NZ, then I ship it to a colleague in the US and get them to give it to someone coming over, or put it in the internal company mail.  Amazon wouldn't know what to filter in my case.

BlueToothKiwi: I find amazon.co.uk does not have this restriction.
Tim


Are you saying that Amazon UK will ship anything to NZ?

3016 posts

Uber Geek
+1 received by user: 461

Trusted
Subscriber

  Reply # 289634 13-Jan-2010 14:07
Send private message

I actually once got an email about a sale on Amazon MP3 - which we know for a fact will not sell ANYTHING to us NZers. When I asked them what could be done to prevent such irrelevant emails coming to me, they suggested turning off all promotional emails.




I finally have fibre!  Had to leave the country to get it though.


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

The Warehouse leaps into the AI future with Google
Posted 15-Aug-2018 17:56


Targus set sights on enterprise and consumer growth in New Zealand
Posted 13-Aug-2018 13:47


Huawei to distribute nova 3i in New Zealand
Posted 9-Aug-2018 16:23


Home robot Vector to be available in New Zealand stores
Posted 9-Aug-2018 14:47


Panasonic announces new 2018 OLED TV line up
Posted 7-Aug-2018 16:38


Kordia completes first live 4K TV broadcast
Posted 1-Aug-2018 13:00


Schools get safer and smarter internet with Managed Network Upgrade
Posted 30-Jul-2018 20:01


DNC wants a safer .nz in the coming year
Posted 26-Jul-2018 16:08


Auldhouse becomes an AWS Authorised Training Delivery Partner in New Zealand
Posted 26-Jul-2018 15:55


Rakuten Kobo launches Kobo Clara HD entry level reader
Posted 26-Jul-2018 15:44


Kiwi team reaches semi-finals at the Microsoft Imagine Cup
Posted 26-Jul-2018 15:38


KidsCan App to Help Kiwi Children in Need
Posted 26-Jul-2018 15:32


FUJIFILM announces new high-performance lenses
Posted 24-Jul-2018 14:57


New FUJIFILM XF10 introduces square mode for Instagram sharing
Posted 24-Jul-2018 14:44


OPPO brings advanced technology to the smartphone market with new device
Posted 24-Jul-2018 09:20



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.