f you're on Genesis for your Gas, might pay to check your recent bill if it seems high. Mine was around 5 times higher than usual, even though usage was normal (havent fired up the winter heaters yet!).
Upon comparing the recent bills, i see that there is a "Meter Factor" used in calculating the kWh consumed. This has increased from around 0.9 to 4.9 thus resulting in our consumed energy being over 5 times higher than in previous months... hence the 5 times higher costs. This "meter factor" is an odd one - i searched their website and found no reference to what it is. There is no explanation on the bill either.
I've emailed genesis energy (their contact us web form failed) and am awaiting a reply.