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8 posts

Wannabe Geek


#61208 12-May-2010 08:59
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I have a site hosted at www.webhostingnz.com, it appears the site is down at the moment.  Anyone else with this web host?  If so do you know how long it has been down and whether it will come back?

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BDFL - Memuneh
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Uber Geek

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  #329221 12-May-2010 09:01
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Their own server is down. You should try and find a contact number and call them to check.





 

 

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10 posts

Wannabe Geek


#329254 12-May-2010 11:07
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It has been down for me since yesterday around 4pm.

I noticed in the last week that it has been up and down a lot. NOT HAPPY. 

 
 
 
 


1163 posts

Uber Geek


  #329279 12-May-2010 11:48

gareth279: I have a site hosted at www.webhostingnz.com, it appears the site is down at the moment.  Anyone else with this web host?  If so do you know how long it has been down and whether it will come back?


 

I think it is a case of you get what you pay for. I believe they are a brand of Aotea, which was on Fair Go twice over the last few years. If you saw that, they are based in England not NZ.



3 posts

Wannabe Geek


  #329283 12-May-2010 11:57
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I have been trying to get ahold of the people who run webhostingnz.com and they haven't picked up their phone since 9am this morning.

This has all I've been able to find so far







Webhostingnz.com General Information




Webhostingnz has been founded in 2003 and it is now 7 years in business.

Website title: WebHosting NZ Cheap Web Hosting $3.95 Domain Names New Zealand

Website description: Cheap Web Hosting NZ provider. Webhosting from just NZ $3.95 a month. We specialise in New Zealand business website hosting and cheap domain names. Sales and support 7-day help desk. 30-day guarantee.

Company name typos: webhostnz

Contact Information
Bruce Clarke 
+64.94290520
Fax: +64.94290520
59 Blackwell Drive
Tryphena, Auckland 1236
NZ


I have no idea what is wrong with the service.

If anyone has any ideas, I'm all ears.


Regards 

10 posts

Wannabe Geek


  #329284 12-May-2010 11:57
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I will be transferring everything once they come back up.  I did track the phone number down but it just rings with noone picking up.

1163 posts

Uber Geek


  #329288 12-May-2010 12:04

icecold: I will be transferring everything once they come back up.  I did track the phone number down but it just rings with noone picking up.


 

Have you tried emailing them. Do they have a 'status' page, service RSS feed, twiittr of facebook, where they keep people up to date?

10 posts

Wannabe Geek


  #329293 12-May-2010 12:09
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Their email is linked to the server and they can not check their mails. I am not aware of any social networking links. I guess I will start searching for those. It is very frustrating and I will be writing a very nice review scaring any future clients away.

 
 
 
 


3 posts

Wannabe Geek


  #329294 12-May-2010 12:09
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I have just found something that maybe or maybe not of use

Bruce Clarke (bruce@islands.net.nz) +44.1326313566. Fax: +44.1326313566 34 Lister Street Falmouth, GB TR11 3BT GB Status: Locked Name Servers: NS.NZSERVER. ...

 

1163 posts

Uber Geek


  #329298 12-May-2010 12:14

dpxl: I have just found something that maybe or maybe not of use

Bruce Clarke (bruce@islands.net.nz) +44.1326313566. Fax: +44.1326313566 34 Lister Street Falmouth, GB TR11 3BT GB Status: Locked Name Servers: NS.NZSERVER. ...


 


 

On Fair Go, they said that it was all run out of the UK, and Bruce was the person Kevin spoke to. They are probably in bed at this time of the day.

767 posts

Ultimate Geek


  #329301 12-May-2010 12:17
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robbyp:
dpxl: I have just found something that maybe or maybe not of use

Bruce Clarke (bruce@islands.net.nz) +44.1326313566. Fax: +44.1326313566 34 Lister Street Falmouth, GB TR11 3BT GB Status: Locked Name Servers: NS.NZSERVER. ...


 


 

On Fair Go, they said that it was all run out of the UK, and Bruce was the person Kevin spoke to. They are probably in bed at this time of the day.



Technical Contact:
   Bruce Clarke
   Bruce Clarke ()
   +64.94290520
   Fax: +64.94290520
   59 Blackwell Drive
   Tryphena, Auckland 1236
   NZ

Status: Locked

Name Servers:
   ns.nzserver.com
   ns1.nzserver.com
   ns2.nzserver.com
   ns3.nzserver.com
Domain name: webhostingnz.com

Registrant Contact:
   Bruce Clarke
   Bruce Clarke ()
   
   Fax: 
   59 Blackwell Drive
   Tryphena, Auckland 1236
   NZ




               The Biggest and the Best.

10 posts

Wannabe Geek


  #329306 12-May-2010 12:24
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http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=10644415

Maybe related ??

He does claim his servers were in Auckland somewhere !! 

1163 posts

Uber Geek


  #329314 12-May-2010 12:33

icecold: http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=10644415

Maybe related ??


He does claim his servers were in Auckland somewhere !! 


 

Try doing a traceroute of your domain or the IPs of the DNS settings, to  see where it is hosted, and then contact the datacentre. They should know what is going on.

10 posts

Wannabe Geek


  #329326 12-May-2010 12:56
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I am getting responses back from admin@hostingservers.biz

here is the latest response

/---------------------------------

Hi,

Technicians are working on it at the moment to try and get everything 
back up ASAP. apologies for the inconvenience,

Regards
Kate.

3 posts

Wannabe Geek


  #329333 12-May-2010 13:07
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Ok did the traceroute and got a company to call by the name of Vibe Communications.

They're looking into the server now but it seems as though it maybe going to an US company

The trail gets even more windy now.


traceroute to webhostingnz.com (120.136.1.88), 64 hops max, 52 byte packets
 1  *
 2  *
 3  *
 4  *
 5  ge-2-0-0-906.ie2.telstraclear.net (203.98.18.65)  1.345 ms  1.305 ms  1.155 ms
 6  ggis-gige-v906.telstraclear.net (203.98.18.67)  2.481 ms  1.866 ms  1.533 ms
 7  g0-1-0-4.akcr8.global-gateway.net.nz (210.55.202.49)  1.940 ms  2.019 ms  1.567 ms
 8  ae2-10.tkcr4.global-gateway.net.nz (210.55.202.36)  2.275 ms  2.032 ms  1.918 ms
 9  orcon-dom.tkcr4.global-gateway.net.nz (203.96.66.102)  2.529 ms  2.848 ms  2.343 ms
10  ge-0-3-0-0.cre2.sky.orcon.net.nz (121.98.9.78)  3.950 ms  3.894 ms  3.943 ms
11  60.234.80.250 (60.234.80.250)  9.005 ms  6.143 ms  6.082 ms
12  ge-0-2-0-57-dom-skycore01.vibecom.co.nz (120.136.0.104)  6.135 ms  7.049 ms  6.735 ms
13  aotea-dom.vibecom.co.nz (120.136.1.38)  16.408 ms  10.169 ms  9.831 ms
14  120.136.1.88 (120.136.1.88)  5.907 ms  9.687 ms  10.640 ms
 

1 post

Wannabe Geek


  #329416 12-May-2010 15:30
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My site www.intiques.co.nz is still down.  not sure what to do, it has been nearly 24 hours now.  you would think they would at least send out regular email updates.   not sure what to do, I only joined webhostingnz.com a week ago.  A lot of users will probably shift their hosting as a result of this so maybe i should stay sith them, might end up with my own dedicated server.  I really had no complaints with their ease of setup and service before this.  However this is not just a brief outage.  Ok i am looking for some recommendations now.  

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