I've used couriers for more years than I care to admit to. The industry norm is same day pick-up (provided you call early enough) and then 1 to 2 days delivery.
Imagine then my shock, when I booked a courier (one that advertises on TradeMe) at 10.30am, waited all day for the pick-up before finally calling them at 4.45pm to find out what is happening only to be told "Our standard pick-up is within 2 days" !! Bear in mind this is a pick-up from Christchurch Central, not some rural location.
I'd also point out that there is no mention of this on their web site, although it does clearly say that delivery may take 2 days.
I'm not at all happy, it's now almost 24 hours since I booked & paid for this "service" and I'm still waiting