I have seen in the news lately about the slow uptake of UFB and wonder how many people who are in the same boat as me who can get UFB but are stuck trying to get it installed. UFB is available on my street and has been for some time. I have my ADSL with Telecom and have been happy with it so waited till they offered a UFB product so I could stay with them but my experience has been a frustrating one.
 Day -4) 27 March Telecom announce UFB YAY).

Day 0) 31 March Sign up online, get reference number but don't write it down as I assume they will email me. email didn't turn up.
Day 14) 14 April: Haven't heard anything so give Telecom a call. They have lost my registration so have to go through registration again.
Day 16) 16 April: Receive my modem. That was quick
Day 22) 22 April: Letter arrives saying they need consent as we have a shared driveway. Neighbour sharing driveway is also signing up with telecom UFB so shouldn't take long. Send in my consent.
Day 22-62) I received a few emails from Telecom saying they are still waiting on consent. Phoned Telecom with no joy. Phoned Chorus and they said due to privacy rules they cant say which consent they are waiting on.
Day 62) 1 June: All of a sudden they decide they have consent. Now Chorus needs to scope & design the work needed. I am not sure why they need to design anything it doesn't sound like their standard practice. Our driveway has a metre wide garden on both sides so they don't even need to go under the driveway if they don't want to.

Day 86) Today. Still no install date.