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sidefx

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#189274 22-Dec-2015 11:42
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My address has finally been updated on the chorus website to show fibre as available (w00t!) but how long until the 2 degrees database is updated to reflect this? Am I able to kick of the upgrade now or do I have to wait until the 2 degrees website also shows it as available?




"I was born not knowing and have had only a little time to change that here and there."         | Octopus Energy | Sharesies
              - Richard Feynman


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2degreesCare
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2degrees

  #1455313 22-Dec-2015 14:19
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Hey Sidefx,

Wheelbarrow01 is right, we do update in batches, usually pretty quickly once the information is released to us. If the website doesn't show as positive on our side, but we can confirm that it is available in our wholesaler's systems, then we can definitely get everything underway for you.

Give us a yell on 0800 022 022 opt 2, then hit 3 for our accounts team (not 1 for sign ups, they don't have the tools to skip the address check), and we'll be able to verify and proceed :)

Thanks,

Ralph ^JOB

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