From today 220207 the go large plan will not be sold to new customers or existing customers wanting to change onto that plan. Telecom will be offering the Explorer and Adventure plans again.
cheers
BT57
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An error on our part has meant that since 8 December the process to manage traffic on the GO LARGE plan has been different to what was originally intended and communicated to customers. This may have affected the experience some customers had on this plan.
What type of Internet usage is likely to be affected by traffic management on the Go Large plan?
All of your traffic including web surfing, email, downloading, streaming, file sharing or gaming will be managed. This is to try to ensure our network performs as effectively and efficiently as possible for the majority of our customers.
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Absolutely marvelous!
I wonder how Theresa will try and talk her way out of this dismal failure? Why have Telecom tried to deny that any problems actually occured?
When does traffic management apply on the Go Large plan?
Traffic management will be applied to the Go Large plan 24 hours a day. It will be more noticeable during times of network congestion or at peak times when it is applied more vigorously. Generally, peak times are likely to occur between 4pm and midnight each day.
juha: We're talking about 60,000 disappointed customers. That goes a bit beyond your average "corporate cock-up" I'd say.
It's just internet access, not world peace - and 90% of DSL customers are not on Go Large
"A cynic is a man who, when he smells flowers, looks around for a coffin."
H.L. Mencken
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