I am on Telecom ADSL now and recently signed up for VDSL with them; things were proceeding (technician scheduled, modem shipped) until I got a call this morning that the install was off because a Chorus test showed too much attenuation on the line. Because of that, an installer won't be coming to my house anymore, and so I'm hoping to get some questions answered here...
All providers put my address within range of VDSL, and the Chorus map shows me as being in the middle of a VDSL pocket in my area (West Auckland). I know distance from the cabinet is not the issue, so I'm trying to understand what would be causing the attenuation and if there is anything I can do about it.
I have read some of the other posts on this topic (incl stickies), so I am aware that internal wiring issues can cause attenuation. I just wonder if the Chorus line test would include the impact of my internal wiring?
On my current ADSL, I (very consistently!) get 14.0-14.5 Mbps down and approx 1 Mbps up.
My modem (Technicolor) gives me the follow stats on my DSL connection:
Uptime: 3 days, 11:35:09
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1.080 / 16.604
Data Transferred (Sent/Received) [GB/GB]: 1,04 / 1,44
Output Power (Up/Down) [dBm]: 12,6 / 0,0
Line Attenuation (Up/Down) [dB]: 1,8 / 47,5
SN Margin (Up/Down) [dB]: 11,8 / 11,4
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IKNS
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 15 / 0
FEC Errors (Up/Down): 0 / 613
CRC Errors (Up/Down): 257 / 0
HEC Errors (Up/Down): 0 / 0
I must admit that most of these don't mean much to me, but the line attenuation of 1,8 dB up and 47,5 dB down seems weird. Other posts on this forum have these values much closer together...
Any words of wisdom? Anything I could/should do that would allow me to get VDSL?