Hi I am a new member of Geekzone. I have been billed an extra $1000 for 47gig of over use on a 40 gig plan. I have just moved in with my mum for a while and I didn't want her get a big broadband bill so I got her to upgrade the account. From my calculations we used 28-30 gig for the month - I was very careful to make sure I didn't go over her allowance to get a large bill. Bill comes in and it is 87 gig. When I rang up they said that we had been downloading a lot and for the unbilled week we had already used 50gig for the month. Somehow we manged to download 11gig in an hour ( seriously, I wish I could get that kind of action).
I see on this site that there were problems with overcharging last year or early this year. Does anyone know if it happening again? I am pretty realistic about my useage and know that I haven't downloaded around 150 movies in the past 6 weeks.
Help trying to handle Telecom would be welcomed.