Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1819 posts

Uber Geek

Trusted

# 81057 7-Apr-2011 15:17
Send private message

I have a broken modem and need a user.ini backup of the modems settings to get the device connecting again. Telecom are impertinent at supporting there hardware if your no longer a Telecom customer.

Can anyone help?

The modem isn't connecting to the DSL service, it says DSL Type: UnKnown
instead of saying showtime.

Create new topic
384 posts

Ultimate Geek


  # 456444 7-Apr-2011 15:52
Send private message




Support a locally made Linux based Operating System, try Linux Lite.
Download Linux Lite



1819 posts

Uber Geek

Trusted

  # 456481 7-Apr-2011 17:06
Send private message

Nope, I'm on the LLU

I'm sure it's a config setting that is out the modem settings where adjusted via Telnet when it stopped working.

 
 
 
 


7199 posts

Uber Geek

Trusted
Subscriber

  # 456515 7-Apr-2011 19:18
Send private message

Do a hard reset and get it back to factory. What did you adjust that you would think upset it.

Cyril



1819 posts

Uber Geek

Trusted

  # 456523 7-Apr-2011 19:46
Send private message

Tried the hardreset and it didn't fix the modem.

I was trying to get g992.5_annex_m to work as the modem was only connecting with g992.5_annex_a

i did a xdsl command but selecting annex_a again doesn't fix it.

I'm just hoping that a backup of a user.ini can fix it and that someone would be willing to share it with me.

PM me with a link or an emailed attachment to hellonearthisman@gmail.com would be great.

I got a 2nd modem from trademe today and it's got the same connection issue as my original one.

Called telecom as they are the support agents for this hardware and they refused any help, saying that it would be remote help anyway, which wouldn't work as the modem can connect to dsl for to access the remote help.

They only support existing customers of this hardware and not the hardware.



1819 posts

Uber Geek

Trusted

  # 457013 9-Apr-2011 14:30
Send private message

Turns out that my DSL line has died at the exchange, so I guess the hardreset will work, once Chorus and CallPlus get organised enough to fix my connection. CallPlus don't let Chorus access CallPlus hardware and CallPlus don't have tech support working on the weekend.

Thanks for all the help people.

Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Netflix releases 21 Studio Ghibli works
Posted 22-Jan-2020 11:42


Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43


Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06


Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54


AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42


AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32


Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09


Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.