I have had an ADSL connection with TelstraClear for a couple of years and am still tied into a contract with them, however for the last year or so the performance has been (frankly) quite terrible and their customer service isn't much help. I have decided to go with the Orcon naked DSL plan (Purple+) which is supposed to be on LLU equipment and would like this to be on a secondary line running into the house. The connection is due to be provisioned/activated on the 28th. However two dilemmas :P
a). Not sure if there is a secondary line
What I would like to know is if there is an easy way to tell whether there is one wired from the central point where the line enters the house, I've done a bit of googling and searched the usual NZ forums and come across info about "pairs" etc however it's all pretty much gibberish to me. Or even if Orcon/the exchange can indicate whether there is one. The house is roughly 11 years old. Could anyone shed some light on this? And secondly;
b). Assuming there is a secondary line - the best way to get a jack point wired
I've gone around all the jack points in the house (5) and plugged in a phone to each, and there is a dial tone on all of them, I presume this indicates that they're all wired for the 1 active line in the house that we use currently. My question for this being (and presuming that there is a secondary line), what is the best way for a jack point to be installed, by the Orcon technician or an Electrician/possibly even Chorus tech?
Thanks in advance as any help is appreciated :)