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LookingUp
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  #3412953 9-Sep-2025 12:43
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I've got a similar problem with a laptop that has two identical monitors attached via USB-C.  If both are on the same USB-C port (via a USB-C hub) the laptop can't tell them apart, and it's 50/50 which becomes the primary monitor when waking from sleep, if both of them wake, which isn't always the case.

 

I've fixed the primary monitor issue by connecting one monitor to the Laptop USB-C port that is the specific NVIDIA GPU port, and the other to the Thunderbolt general USB-C port.  Now the one on the NVIDIA port always wakes and becomes the primary, and "usually" the one on Thunderbolt port wakes up as well a few seconds later.  It still doesn't always wake up though.

 

I've done a fair amount of experimentation, and it seems that when the 2nd monitor doesn't wake up it must be at least partially there, as Windows (11) reports it as being there if you scan the USB ports for Monitors.  Similarly, apps that were previously on that screen appear to still be there as the mouse happily disappears off the side of the good monitor into the black.

 

What I've found recovers the situation most of the time is the following PowerShell script.  I've just rolled it into a Event Driven Task that launches it every time the laptop comes out of monitor sleep mode, so we'll see how that goes.  Here's the very simple version of the script:

 

#Run through various screen modes to make the connection re-sync
#1 = /internal
#2 = /clone  
#3 =  /extend
#4 =  /external

 

DisplaySwitch 1 
Start-Sleep -Seconds 2
DisplaySwitch 2 
Start-Sleep -Seconds 2
DisplaySwitch 3

 

 

 

If that doesn't work, pulling the power on the monitor and plugging it back in always does work.





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bagheera
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  #3412962 9-Sep-2025 13:43
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Turn off fast boot?


SpartanVXL
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  #3412963 9-Sep-2025 13:47
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S0 is modern standby, s3 is legacy sleep state. See if you can turn off s0. Put it this way, sleep states are a nightmare and more likely that MS hasn’t got it working right vs displayport being the culprit. Theres a whole nother thread on here talking about which laptop can do it right.

 

The ideal way is to just stop using sleep if you can. The other work around is just use hdmi if it doesn’t present any issues. Last is to keep spending effort searching if AMD released any firmware updates for your card, or if third-party drivers fix your issue. Or wait for Windows 11 KB updates to fix it.

 

HDMI is a media interface and between the licensing cost and little functionality for multi streams, displayport wins in office config. Thats why you will see gpus with up to three DP ports and only one hdmi, two at most.




timmmay

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  #3413011 9-Sep-2025 17:12
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I'm on USB and HDMI now, and it's worse. It has problem waking up when the computer wasn't asleep, the monitor had just turned off when I locked the computer. Even with laptop USB unplugged, when I hit a button to wake the monitor up the monitor stays turned off. If I hit the monitor power button it doesn't turn off. I have to unplug the monitor and plug it back in. If I hit the keyboard enough and play with the monitor buttons enough it comes back in 30 seconds or so.

 

@bagheera what would turning off fast boot achieve?

 

Thanks @SpartanVXL. Why would turning off modern standby help? Would it help with waking when the monitor has simply gone to sleep with power saving? I could have a play with S0 and S3 in the bios to see what happens I guess.


timmmay

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  #3413019 9-Sep-2025 18:18
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So far it seems to work perfectly when the USB isn't plugged in. I guess it's DisplayPort over USB and it's causing similar problems. I may end up with an HDMI switch. In the interim I may end up back with DisplayPort and HDMI.

 

Sleep state S3 is the only one available apparently.

 

>powercfg /a
> The following sleep states are available on this system:
>    Standby (S3)

 

>The following sleep states are not available on this system:

 

>(everything else like S0 / S1 / S2)


MadEngineer
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  #3413111 9-Sep-2025 23:54
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So, it's always the DP that fails to wake it up?

 

What input is it set to when it fails?  Maybe it ignores the other.

 

eg, you're using the machine connected via hdmi and that goes to sleep or you shut it down.  The monitor also goes to sleep and ignores anything other than hdmi





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timmmay

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  #3413121 10-Sep-2025 07:09
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MadEngineer:

 

So, it's always the DP that fails to wake it up?

 

What input is it set to when it fails?  Maybe it ignores the other.

 

eg, you're using the machine connected via hdmi and that goes to sleep or you shut it down.  The monitor also goes to sleep and ignores anything other than hdmi

 

 

When I was using DP and HDMI it was always the DP that wouldn't wake it up, HDMI was reliable. Since I plugged the laptop into USB the monitor has been unreliable - once the laptop is sleeping the monitor buttons including power sometimes become unresponsive, it appears to hang. Eventually it starts working again 30 - 60 seconds later. It's inconsistent though. I might end up going back to DP / HDMI temporarily as it's more reliable.

 

I think I'm going to give up on DP and USB and use HDMI with a switch. I've had Dell monitors for years and generally liked them, but I'll probably never buy another Dell monitor again now. My wife has a Samsung that seems to work much better in this regard.


LookingUp
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  #3413124 10-Sep-2025 07:42
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Before you spend money, try the PowerShell commands to see if switching display modes wakes the sleeping monitor.  Dead easy, just open PowerShell and past the following in:

DisplaySwitch 1 
Start-Sleep -Seconds 2
DisplaySwitch 2 
Start-Sleep -Seconds 2
DisplaySwitch 3

 

It works for me most of the time, and since I've had it automated to run every time the "Wake Monitors" event fires it's been 100% reliable (cursing myself to failure with this).

 

 


bagheera
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  #3413179 10-Sep-2025 08:23
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Sorry, miss it was an issue after sleep - sleep can always be an a.. getting USB stuff back, and turning off fast boot removes it for shutdown.

 

 

 

As it USB that an issue, try turning off USB selective suspend setting in power management - if not there - then follow https://www.elevenforum.com/t/missing-usb-settings-which-has-usb-selective-suspend-setting.18577/ to add back


timmmay

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  #3413241 10-Sep-2025 08:46
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@LookingUp I'll give that a go thanks. I might try this version might work better for me with a single external display - thanks to ChatGPT.

 

DisplaySwitch 1 
Start-Sleep -Seconds 2

 

DisplaySwitch 4
Start-Sleep -Seconds 2


LookingUp
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  #3413248 10-Sep-2025 09:03
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timmmay:

 

@LookingUp I'll give that a go thanks. I might try this version might work better for me with a single external display - thanks to ChatGPT.

 

DisplaySwitch 1 
Start-Sleep -Seconds 2

 

DisplaySwitch 4
Start-Sleep -Seconds 2

 

 

Good luck - the main thing is to switch around a mode or two, as it gives the monitor(s) a chance to re-sync if that's what the problem is.  As longs as you end up in the mode you want you're fine.


 
 
 

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Kookoo
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  #3413929 11-Sep-2025 22:02
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Have a similar issue with my Lenovo Tiny with an AMD Vega 7 graphics on Ryzen 5 connected to the screen via DP. The only way I found around it is by pressing the power button on the case right after waking up the PC by moving the mouse.

 

When I move the mouse and/or press keys on the keyboard, I see that the PC has woken up because the power button lights up and HDD LED starts flashing randomly, but the screen keeps sleeping. I then press the power button on the case, move the mouse, and voila - the screen is on.





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timmmay

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  #3416554 20-Sep-2025 09:32
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Unfortunately the script hasn't helped. When I turn the computer on from standby, or when it's just been idle with the screen off, the monitor regularly doesn't turn on. Plugging and unplugging DisplayPort cable doesn't work. Unplugging the monitor for 30 seconds and plugging it back in doesn't work. Unplugging DisplayPort and plugging in HDMI doesn't work. The only thing that works it turning the computer fully off, then turning it on again. HDMI from either my work laptop or my desktop is reliable.

 

This all makes me think the problem is with DisplayPort on the desktop, maybe the video card. It's my first AMD card and it's ok, but I've had more problems with it than nVidia that I've always used before. I wondered if an nVidia card would be better? The cheaper nVidia cards at PBTech don't have DisplayPort, but there's a few options at Amazon for $80 (business Quadro from 2012) to $180 (MSI 1030 4GB). Any better suggestions for a video card, given I don't ever game or use 3D features? A few times a year I transcode video on the GPU but I can do that on the CPU. If anyone has an old nVidia video video card with DisplayPort they want to loan out.... :)

 

Any other suggestions too?


SpartanVXL
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  #3416779 20-Sep-2025 17:45
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Win+Ctrl+Shift+b combo? This restarts the graphics driver. But I have a feeling it won’t work if nothing shows up on resume on any output. Other displays still work ok?


timmmay

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  #3419099 27-Sep-2025 08:38
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Swapping the desktop and laptop between HDMI and DisplayPort seems to have helped. I had them this way around originally but swapped them because of the same issue. If I make sure only one device is turned on at a time it seems to be manageable. If it causes more problems I'll get an HDMI switch, though finding one with EDID that passes through monitor information makes it significantly more expensive.

 

My last three monitors have been Dell, but I think this is the last one I'll buy.


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