Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

3 posts

Wannabe Geek

Topic # 166100 2-Mar-2015 20:52
Send private message

Hi first time poster sorry if this is the wrong place to post this. My Gigabyte R9 280X gpu fan is starting to make a noise and I noticed a slight wobble you might say on the middle fan. The question I wanted to ask was has anyone ever done a RMA with Synnex NZ before and if so how did it go. Any feedback would be appreciated thanks.

Create new topic


10613 posts

Uber Geek
+1 received by user: 1714

  Reply # 1249826 2-Mar-2015 21:11
Send private message

Not me but that is a simple issue. I'd expect a repair rather than replacement.

Is the main issue how long you will be without the card?

3 posts

Wannabe Geek

  Reply # 1249874 2-Mar-2015 21:42
Send private message

I hope it won't be too long I rely on my computer for my job. Any longer than a week and there goes my paycheck.


2499 posts

Uber Geek
+1 received by user: 748

Lifetime subscriber

  Reply # 1249878 2-Mar-2015 21:47
Send private message

I deal with Synnex regularly and find them excellent.  

Give them a call and speak to the tech support people first and they will most likely direct you to the RMA form.  You will need to supply proof of purchase.

Where was the card purchased from?  Normally you would return a faulty item to the retailer and get them to do the legwork.

If the card was bought from PBTech it could have been parallel imported and therefore the local support agent will probably not be interested in helping.  In that case the retailer will need to send it back to wherever they got it from for support.

"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

3 posts

Wannabe Geek

  Reply # 1249880 2-Mar-2015 21:51
Send private message

Thanks for the reply Dynamic. I purchased it through Paradigm PCs and contacted them today and filled out a rma form. They have sent me post details and a RMA number.


1502 posts

Uber Geek
+1 received by user: 453

  Reply # 1250109 3-Mar-2015 10:57
Send private message

Yes I've had to do RMA's with them before and found them very good although I wouldn't expect turn around time of a week, shipping can be 2-3 days there plus they need time to look at it, do all of the admin work and then another 2-3 days to send it back.

Create new topic

Donate via Givealittle

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Amazon introduces new Kindle with adjustable front light
Posted 21-Mar-2019 20:14

A call from the companies providing internet access for the great majority of New Zealanders, to the companies with the greatest influence over social media content
Posted 19-Mar-2019 15:21

Two e-scooter companies selected for Wellington trial
Posted 15-Mar-2019 17:33

GeForce GTX 1660 available now
Posted 15-Mar-2019 08:47

Artificial Intelligence to double the rate of innovation in New Zealand by 2021
Posted 13-Mar-2019 14:47

LG demonstrates smart home concepts at LG InnoFest
Posted 13-Mar-2019 14:45

New Zealanders buying more expensive smartphones
Posted 11-Mar-2019 09:52

2degrees Offers Amazon Prime Video to Broadband Customers
Posted 8-Mar-2019 14:10

D-Link ANZ launches D-Fend AC2600 Wi-Fi Router Protected by McAfee
Posted 7-Mar-2019 11:09

Slingshot commissions celebrities to design new modems
Posted 5-Mar-2019 08:58

Symantec Annual Threat Report reveals more ambitious, destructive and stealthy attacks
Posted 28-Feb-2019 10:14

FUJIFILM launches high performing X-T30
Posted 28-Feb-2019 09:40

Netflix is killing content piracy says research
Posted 28-Feb-2019 09:33

Trend Micro finds shifting threats require kiwis to rethink security priorities
Posted 28-Feb-2019 09:27

Mainfreight uses Spark IoT Asset Tracking service
Posted 28-Feb-2019 09:25

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.