weird drive issue - "no drives found" at bootup but can mount using ubuntu on usb

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paulchinnz

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#204750 15-Oct-2016 19:45

Hi appreciate any ideas about this.

My desktop (ASUS P8Z68 V PRO gen3 mobo, Intel 530 240GB ssd with win10 / crucial m4 ssd / WD caviar black 1tb, haven't touched any of the hardware for >2 years) started bringing up a "no drives found" at bootup yesterday. The UEFI still recognises the presence of all 3 drives.

I booted up ubuntu off a USB and all 3 drives weren't able to be mounted: the Intel had some error about hibernation, and the other two had errors with unclean file system (0,0). Managed to mount all 3 with read only and read all of them, so I guess the drives and sata cables are ok. Is it the mobo, or win10 or something else??

richms

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#1651720 15-Oct-2016 22:06

Was it previously setup with a raid and that got reset when the uefi was reset or something? My intel onboard lost its mind once and went back to AHCI which wouldnt boot. Luckily the config was all good since I wouldnt want to have to re get the steam library on my 3rd world internet.

Richard rich.ms

paulchinnz

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#1651744 15-Oct-2016 22:29

richms:
Was it previously setup with a raid and that got reset when the uefi was reset or something? My intel onboard lost its mind once and went back to AHCI which wouldnt boot. Luckily the config was all good since I wouldnt want to have to re get the steam library on my 3rd world internet.

Hi thanks.
No raid setup. It's got marvell and jmc controllers but looking through uefi nothing's changed afaik.

gzt

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#1651771 16-Oct-2016 05:24

Machine lost power going into hibernation mode?

paulchinnz

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#1651862 16-Oct-2016 11:47

gzt: Machine lost power going into hibernation mode?

Not as far as I know., but the error message in ubuntu makes it sound like that. If

However, the error message in ubuntu makes it sound like that. Let's assume you're right - what then? Thanks. (google no help)

cynnicallemon

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#1651871 16-Oct-2016 12:15

paulchinnz:

gzt: Machine lost power going into hibernation mode?

Not as far as I know., but the error message in ubuntu makes it sound like that. If

However, the error message in ubuntu makes it sound like that. Let's assume you're right - what then? Thanks. (google no help)

You can't mount a Windows 10 NTFS drive read/write in Linux if it uses the "Fast Startup" option in Windows. Fast Startup is basically hibernation at shutdown and you can change this option under Power settings. If you turn it off your startup time will be longer.

Even if you turn it off I have found that the drive will not mount correctly sometimes.

gzt

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#1651883 16-Oct-2016 12:30

My first choice would be backup the drives then boot windows 10 into recovery mode. You may need to make a recovery USB from a working 10 machine. In that recovery environment there is some option like 'fix start up problems'.

If that fails then command prompt and "chkdsk c: /f" for a disk check and fix.

Hopefully that magically resolves it. That's probably the easiest and simplest route. There are tools you could use in Ubuntu but where possible let windows fix windows.

cynnicallemon

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#1651900 16-Oct-2016 12:57

Not sure why people want to dual boot these days when we have vmware and virtualbox out there. UEFI is just a complete pain to add to the mix when it all goes tits up.

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gzt

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#1651995 16-Oct-2016 18:00

cynnicallemon:
paulchinnz:

gzt: Machine lost power going into hibernation mode?

Not as far as I know., but the error message in ubuntu makes it sound like that. If

However, the error message in ubuntu makes it sound like that. Let's assume you're right - what then? Thanks. (google no help)

You can't mount a Windows 10 NTFS drive read/write in Linux if it uses the "Fast Startup" option in Windows. Fast Startup is basically hibernation at shutdown and you can change this option under Power settings. If you turn it off your startup time will be longer.

Even if you turn it off I have found that the drive will not mount correctly sometimes.

Ok good point. The issue with the dirty drives may be an artifact of the fast shutdown and not the problem itself.

paulchinnz: started bringing up a "no drives found" at bootup yesterday. The UEFI still recognises the presence of all 3 drives.

So possibly a mass storage driver was updated and it is entirely the wrong one for the machine hardware. UEFI can see them, Ubuntu can see them, windows can't see them, windows mass storage driver problem. Unusual but plausible.

Again, the windows recovery startup repair is the best first choice to see if it identifies and resolves that.

Disk check is still not a bad idea also. The caveat: if a failing drive kicked this off then a chkdsk fix can make an even bigger mess of the data on that drive which is why backup is a good idea prior if it's important.

paulchinnz

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#1652042 16-Oct-2016 19:28

cynnicallemon:

Not sure why people want to dual boot these days when we have vmware and virtualbox out there. UEFI is just a complete pain to add to the mix when it all goes tits up.

I'm with you on this.

PS - running ubuntu off USB to interrogate the drives, haven't dual booted for > 5 years.

paulchinnz

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#1652043 16-Oct-2016 19:31

gzt:
cynnicallemon:

paulchinnz:

gzt: Machine lost power going into hibernation mode?

Not as far as I know., but the error message in ubuntu makes it sound like that. If

However, the error message in ubuntu makes it sound like that. Let's assume you're right - what then? Thanks. (google no help)

You can't mount a Windows 10 NTFS drive read/write in Linux if it uses the "Fast Startup" option in Windows. Fast Startup is basically hibernation at shutdown and you can change this option under Power settings. If you turn it off your startup time will be longer.

Even if you turn it off I have found that the drive will not mount correctly sometimes.

Ok good point. The issue with the dirty drives may be an artifact of the fast shutdown and not the problem itself.

paulchinnz: started bringing up a "no drives found" at bootup yesterday. The UEFI still recognises the presence of all 3 drives.

So possibly a mass storage driver was updated and it is entirely the wrong one for the machine hardware. UEFI can see them, Ubuntu can see them, windows can't see them, windows mass storage driver problem. Unusual but plausible.

Again, the windows recovery startup repair is the best first choice to see if it identifies and resolves that.

Disk check is still not a bad idea also. The caveat: if a failing drive kicked this off then a chkdsk fix can make an even bigger mess of the data on that drive which is why backup is a good idea prior if it's important.

Thanks - should've thought of using win10 startup repair usb myself, will give it a go. Haven't had this sort of can't boot up error for some years, reflexively went for portable ubuntu to investigate.