Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




490 posts

Ultimate Geek
+1 received by user: 23


Topic # 138033 17-Dec-2013 15:04
Send private message

Having problems enabling tethering - this is on a Telecom Sourced Nokia Lumia 625.  In mobile networks, maximum connection speed is set at 4G but when trying to enable WiFi hotspot, the phone says no connection available?  Internet works fine for emails etc while it's set to 4G....

Changed maximum connection speed to 3G and then tethering works a treat.   Have tested it with 2 other 625 devices in 3G coverage areas and had the same problem.

Just curious to see if this is device specific or WP8 specific...

Filter this topic showing only the reply marked as answer Create new topic
19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 953780 17-Dec-2013 15:14
Send private message

Are the handsets running latest update from MS?

4937 posts

Uber Geek
+1 received by user: 1314

Trusted
Microsoft

  Reply # 953785 17-Dec-2013 15:24
Send private message

Check your APN

 
 
 
 




490 posts

Ultimate Geek
+1 received by user: 23


  Reply # 953792 17-Dec-2013 15:42
Send private message

APN's look good (wap.telecom.co.nz) and the phone is up to date according to the update check on the phone.

4937 posts

Uber Geek
+1 received by user: 1314

Trusted
Microsoft

  Reply # 953795 17-Dec-2013 15:48
Send private message

Run the Nokia Access Point app?

tethering works fine on 3G & 4G on a Telecom 625 i just pulled out of the cupboard here



490 posts

Ultimate Geek
+1 received by user: 23


  Reply # 953798 17-Dec-2013 16:00
Send private message

nathan: Run the Nokia Access Point app?

tethering works fine on 3G & 4G on a Telecom 625 i just pulled out of the cupboard here


Where/What's that?  Been using the WiFi tethering through the settings area.

4937 posts

Uber Geek
+1 received by user: 1314

Trusted
Microsoft



490 posts

Ultimate Geek
+1 received by user: 23


  Reply # 953830 17-Dec-2013 16:26
Send private message

Thanks Nathan, will try it out tomorrow when one of the guys with a 625 is back in the office.

Just to clarify, I think the APNs aren't the problem but I think the problem is that we are not in a 4G area rather than 4G tethering not working - if that makes sense.

I think if we were in a 4G area then tethering would work fine not dependent on what the maximum connection setting was (either 3G or 4G).

4937 posts

Uber Geek
+1 received by user: 1314

Trusted
Microsoft

  Reply # 953837 17-Dec-2013 16:44
Send private message

If you're not in 4G then phone should then fall back to 3G?

But you're seeing if you set the max connection to 4G, the phone stays on 3G and the above error message?



490 posts

Ultimate Geek
+1 received by user: 23


  Reply # 953843 17-Dec-2013 17:06
Send private message

So in a non 4G coverage area, when the phone is set to 4G, the internet on the phone works on 3G - great
However tethering doesnt work - it fails and says there is no connection.

Change the max connection speed to 3G, and all of a sudden tethering works.

Eventually there will be more 4G coverage, one would hope you didn't need to keep changing from 4G to 3G to get tethering to work!

4937 posts

Uber Geek
+1 received by user: 1314

Trusted
Microsoft

  Reply # 953853 17-Dec-2013 17:54
Send private message

definitely try installing or updating the Access Point app and this should resolve itself

http://www.windowsphone.com/s?appid=ce3895c7-01d0-4daf-a4c3-25c10463942d

BDFL - Memuneh
59053 posts

Uber Geek
+1 received by user: 10335

Administrator
Trusted
Geekzone
Subscriber

  Reply # 953925 17-Dec-2013 20:17
Send private message

As noted above, this was raised before in some other thread. Install the Access Point app and let it configure the Telecom settings.






490 posts

Ultimate Geek
+1 received by user: 23


  Reply # 954041 18-Dec-2013 08:21
Send private message

Thanks guys, the access point update worked a treat once we figured out how to install it!

No matter what we searched for on the phone it wouldn't show up. Then did it via a computer and it wouldn't send it to the phone. But it did send a link to the registered MS account and opening the link from the phone took it to the app on the store - weird!

A few hoops to jump through but think we're there. Thanks again :)

Filter this topic showing only the reply marked as answer Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

UFB killer app: Speed
Posted 17-Nov-2017 17:01


The case for RSS — MacSparky
Posted 13-Nov-2017 14:35


WordPress and Indieweb: Take control of your online presence — 6:30 GridAKL Nov 30
Posted 11-Nov-2017 13:43


Chorus reveals technology upgrade for schools, students
Posted 10-Nov-2017 10:28


Vodafone says Internet of Things (IoT) crucial for digital transformation
Posted 10-Nov-2017 10:06


Police and Facebook launch AMBER Alerts system in NZ
Posted 9-Nov-2017 10:49


Amazon debuts Fire TV Stick Basic Edition in over 100 new countries
Posted 8-Nov-2017 05:34


Vodafone VoIP transition to start this month
Posted 7-Nov-2017 12:33


Spark enhances IoT network capability
Posted 7-Nov-2017 11:33


Vocus NZ sale and broadband competition
Posted 6-Nov-2017 14:36


Hawaiki reaches key milestone in landmark deep-sea fibre project
Posted 4-Nov-2017 13:53


Countdown launches new proximity online shopping app
Posted 4-Nov-2017 13:50


Nokia 3310 to be available through Spark New Zealand
Posted 4-Nov-2017 13:31


Nest launches in New Zealand
Posted 4-Nov-2017 12:31


Active wholesale as Chorus tackles wireless challenge
Posted 3-Nov-2017 10:55



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.