Well - its pretty much official as far as I am concerned - the OKTA Touch is a dog!!! Two of us have been through 8 of them now (since February) and they are just getting totally unusuable! Who else has had issues?

Faults repeatedly encountered are:

1. Screen locks and won't respond so you can't unlock - have to remove battery to reset device. Also occassionally have the reverse where device won't lock to start with.
2. Constantly cuts off calls, either doesn't ring, or ring's half a note then cuts off, when in blank screen or locked mode.
3. Units shut themselves down for no reason 'out of the blue'.
4. Clock on the handset set to synchronise off network, then runs about 10 minutes out of sync with the network until device is powered off and back on. (This may be related specifically to the known cluster fault with the OKTA Touch).
5. Endless issues with Voicemail and Text Message notifications (could be Network issue but unlikely as no one else suffers them).

Plus a couple of other lesser issues such as regularly flaky on USB connection, and so on... Basically we have found the Touch unusable in a corporate environment - the number of calls missed is horrific, units not responding is frustrating, and a very good looking unit on paper in real life is a junker!

We get sent replacement units which suffer the exact same faults within 48 hours of activation which is very frustrating, and since there are (apparantly) known issues (such as the cluster fault at least 2 of our units had).

Seriously looking at changing to the Samsung i325 (or possibly OKTA Boss or Blackberry)...