Apple Being Sued for 'Purposefully Slowing Down Older iPhone Models'

Forums › Apple iOS and devices › Apple Being Sued for 'Purposefully Slowing Down Older iPhone Models'

1 | ... | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | ... | 16

4431 posts

Uber Geek
+1 received by user: 1306
Inactive user

#1928627 3-Jan-2018 19:50

Batman:

I'd like someone to confirm this 80% thing. Who knows it might be all iphones! Maybe everyone should do a benchmark and inform their battery status and a graph and be plotted.

VVVVVVVVVVVVVVV

Dial111: Thought I'd test the theory and benchmark my partners iPhone 7 Plus purchased July 2017 as she wanted to upgrade to iOS 11 and yep, score was significantly lower immediately once it was upgraded so it has been gimped imo and phone isn't even 6 months old.

Post upgrade, the score is lower then a 6s plus and a iPhone SE lol

^^^^^^^^^^^^^

Reading that makes me wonder, but as we've seen, some will say apple are doing a good thing!

Starscream122

568 posts

Ultimate Geek
+1 received by user: 101
Inactive user

#1928629 3-Jan-2018 19:54

I think apple should have been honest from the start.. but then as the saying goes Nobody ever got rich being honest.

dafman

4054 posts

Uber Geek
+1 received by user: 2652

Trusted

#1928635 3-Jan-2018 20:14

jarledb:

Given the reasoning for this I don't have a problem buying an iPhone again. The only thing wrong Apple has done, IMHO, is not communicate clearly what they were doing and why. They are managing phones power usage to make sure that the phones don't crash.

iPhone owners were ringing Apple support because of the sluggish performance. Apple knew the reason why this was occurring (ie. they deliberately created it) yet didn't disclose this to users when they sought support. When Apple didn't disclose, many of these users ditched their slow performing phone and upgraded to a new phone to fix a phantom problem that Apple deliberately created and kept secret. "The only thing that Apple has done wrong is not clearly communicate" is a substantive understatement IMHO.

PhantomNVD

2619 posts

Uber Geek
+1 received by user: 759
Inactive user

#1928636 3-Jan-2018 20:16

Source for these “many users”??

Paparangi

166 posts

Master Geek
+1 received by user: 67

#1928638 3-Jan-2018 20:31

dafman:
jarledb:

Given the reasoning for this I don't have a problem buying an iPhone again. The only thing wrong Apple has done, IMHO, is not communicate clearly what they were doing and why. They are managing phones power usage to make sure that the phones don't crash.

iPhone owners were ringing Apple support because of the sluggish performance. Apple knew the reason why this was occurring (ie. they deliberately created it) yet didn't disclose this to users when they sought support. When Apple didn't disclose, many of these users ditched their slow performing phone and upgraded to a new phone to fix a phantom problem that Apple deliberately created and kept secret. "The only thing that Apple has done wrong is not clearly communicate" is a substantive understatement IMHO.

Sorry but do you have any numbers or anything to support the idea that “many users” purchased a new upgrade phone simply because of the (in my opinion) slightly sluggish performance. The only issue here really is just the lack of communication- their goal never was for people to upgrade their phones, which they’ve publicly stated. There is also no way to tell that people which had upgraded had sluggish phones due to the battery issue - despite the publicity there are actually several reasons phones can become sluggish.

alasta

6891 posts

Uber Geek
+1 received by user: 3365

Trusted

Subscriber

#1928648 3-Jan-2018 21:05

Can someone clarify the definition of a 'cycle'?

That is, if I charge my phone from 50% to 100%, then run it down back to 50%, then charge it back up to 100%, does that count as one cycle or two?

Lego

Shop now for Lego sets and other gifts (affiliate link).

mattwnz

20520 posts

Uber Geek
+1 received by user: 4797

#1928662 3-Jan-2018 21:11

Paparangi:

Sorry but do you have any numbers or anything to support the idea that “many users” purchased a new upgrade phone simply because of the (in my opinion) slightly sluggish performance. The only issue here really is just the lack of communication- their goal never was for people to upgrade their phones, which they’ve publicly stated. There is also no way to tell that people which had upgraded had sluggish phones due to the battery issue - despite the publicity there are actually several reasons phones can become sluggish.

I suspect it would be almost impossible to tell how many people upgraded based on their phone getting slow. The iphone 6 for example should be still suitable and fast enough for most peoples uses, but people did upgrade from it, and the speed of the old one may have been one reason, when potentially the processor slowdown could have been artificial. The problem is that newer versions of ios also makes the older phones slower.

Are affected phones also slow after plugging it in? Or does it solely base it on the battery condition. I think there are still alot of unanswered questions, including why the 5s battery isn't affected.

tdgeek

30048 posts

Uber Geek
+1 received by user: 9455

Trusted

Lifetime subscriber

#1928754 3-Jan-2018 23:09

alasta:

Can someone clarify the definition of a 'cycle'?

That is, if I charge my phone from 50% to 100%, then run it down back to 50%, then charge it back up to 100%, does that count as one cycle or two?

0-100 is one cycle, pro rate the rest

50 to 100 is half a cycle

then the next 50 to 100 is another half cycle

25 to 75 is a half cycle and so on

Batman

Mad Scientist
30014 posts

Uber Geek
+1 received by user: 6217

Trusted

Lifetime subscriber

#1928766 3-Jan-2018 23:49

BUT staying between 25-75 all the time prolongs the battery life I was told

mattwnz

20520 posts

Uber Geek
+1 received by user: 4797

#1928768 4-Jan-2018 00:03

Batman:

BUT staying between 25-75 all the time prolongs the battery life I was told

I wonder how true that is though, and how much real testing has been done. A lot of people who review phones only keep the phone for a short period, so they never have battery problems from them aging. So they never have to critise them for the battery failing, and not being able to easily replace them. If they did, I suspect that they would be more critical of these phones not having easily removable batteries, and manufacturers may put more effort into doing something about this.

There is at least one fairly expensive android phone that you can't access the battery to replace it, without damaging the screen, and then you can't get replacement parts for it anyway. So IMO some phones are really only being designed to last a year or so (about the life of the battery), as they aren't designed to replace the battery. I guess at least apple do have a battery replacement scheme, but the normal price in NZ is far too high IMO, for the replacement of a consumable, and many people would probably prefer to but that $160 towards a new more modern phone. But I guess that is the consumer society for you, and there is far too much waste being generated.

tdgeek

30048 posts

Uber Geek
+1 received by user: 9455

Trusted

Lifetime subscriber

#1928770 4-Jan-2018 00:09

Batman:

BUT staying between 25-75 all the time prolongs the battery life I was told

From what I read, charge it to full then let it run almost flat, then charge back to full, do this 5 or 6 times on a new phone. After that, do what you like. IIRC this was only to keep the battery calibration correct, and if thats the case, running it to 1 then charge to 100 a couple of times would possibly keep it accurate.

Maybe what you say has merit, I've never read that though.

HP

Shop now for HP laptops and other devices (affiliate link).

tdgeek

30048 posts

Uber Geek
+1 received by user: 9455

Trusted

Lifetime subscriber

#1928771 4-Jan-2018 00:11

mattwnz:

Batman:

BUT staying between 25-75 all the time prolongs the battery life I was told

I wonder how true that is though, and how much real testing has been done. A lot of people who review phones only keep the phone for a short period, so they never have battery problems from them aging. So they never have to critise them for the battery failing, and not being able to easily replace them. If they did, I suspect that they would be more critical of these phones not having easily removable batteries, and manufacturers may put more effort into doing something about this.

There is at least one fairly expensive android phone that you can't access the battery to replace it, without damaging the screen, and then you can't get replacement parts for it anyway. So IMO some phones are really only being designed to last a year or so (about the life of the battery), as they aren't designed to replace the battery. I guess at least apple do have a battery replacement scheme, but the normal price in NZ is far too high IMO, for the replacement of a consumable, and many people would probably prefer to but that $160 towards a new more modern phone. But I guess that is the consumer society for you, and there is far too much waste being generated.

Ive known iPhone owners have them for years. My 6+ is now just over 3yo. 500 cycles should last 2 years, unless the user lives on it, and more, and even then its still 80% capable.

Pumpedd

1759 posts

Uber Geek
+1 received by user: 887
Inactive user

#1928774 4-Jan-2018 00:16

tdgeek:

mattwnz:

Batman:

BUT staying between 25-75 all the time prolongs the battery life I was told

I wonder how true that is though, and how much real testing has been done. A lot of people who review phones only keep the phone for a short period, so they never have battery problems from them aging. So they never have to critise them for the battery failing, and not being able to easily replace them. If they did, I suspect that they would be more critical of these phones not having easily removable batteries, and manufacturers may put more effort into doing something about this.

There is at least one fairly expensive android phone that you can't access the battery to replace it, without damaging the screen, and then you can't get replacement parts for it anyway. So IMO some phones are really only being designed to last a year or so (about the life of the battery), as they aren't designed to replace the battery. I guess at least apple do have a battery replacement scheme, but the normal price in NZ is far too high IMO, for the replacement of a consumable, and many people would probably prefer to but that $160 towards a new more modern phone. But I guess that is the consumer society for you, and there is far too much waste being generated.

Ive known iPhone owners have them for years. My 6+ is now just over 3yo. 500 cycles should last 2 years, unless the user lives on it, and more, and even then its still 80% capable.

Now you can get a new battery real cheap and that will make your phone last another 2 years at least. Just do it.

PhantomNVD

2619 posts

Uber Geek
+1 received by user: 759
Inactive user

#1928775 4-Jan-2018 00:28

Does the NZ store also only charge this reduced rate though, as nothing online indicates this applies here (yet?)

jarledb

Webhead
3319 posts

Uber Geek
+1 received by user: 1983

Moderator

ID Verified

Trusted

Lifetime subscriber

#1928777 4-Jan-2018 00:49

PhantomNVD: Does the NZ store also only charge this reduced rate though, as nothing online indicates this applies here (yet?)

From Apple:

Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29 — for anyone with an iPhone 6 or later whose battery needs to be replaced, available worldwide through December 2018. Details will be provided soon on apple.com.

Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance.

Source

Jarle Dahl Bergersen | Referral Links: Want $50 off when you join Octopus Energy? Use this referral code
Are you happy with what you get from Geekzone? Please consider supporting us by making a donation or subscribing.

1 | ... | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | ... | 16