Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

1109 posts

Uber Geek
+1 received by user: 104

Topic # 185567 27-Nov-2015 18:10
Send private message

I just bought a Garmin Vivosmart wearable, which syncs with my iPhone 6.  However, it has random bluetooth disconnection issues.  I would have posted this in the wearables forum as a potential issue with the Vivosmart, but I've also been having bluetooth audio issues with my wireless headphones, with audio stuttering and cutting out.  It makes me think that the iPhone is the problem, rather than the devices I am connecting to it.

Any suggestions on what I can do to fix it?  I reset network settings a few weeks back when it first started having problems with the headphones, but it didn't work.  The only other thing I can think is to restore factory settings on the iPhone.  Is there anything else I should try before I do that though?

Create new topic
2817 posts

Uber Geek
+1 received by user: 231

1109 posts

Uber Geek
+1 received by user: 104

  Reply # 1436293 27-Nov-2015 20:28
Send private message

Yep, 9.1


1109 posts

Uber Geek
+1 received by user: 104

  Reply # 1437133 29-Nov-2015 09:57
Send private message

Okay, so I just restored the iPhone to factory settings, and it still has the same problem with the Garmin losing bluetooth connection.  Sounds like there's a problem with the iPhone rather than the software or the Garmin (or the headphones).  Is it time to take the phone back to Spark for servicing?

2072 posts

Uber Geek
+1 received by user: 618


  Reply # 1437134 29-Nov-2015 10:03
Send private message

I'd ring Apple first.

3215 posts

Uber Geek
+1 received by user: 389

  Reply # 1437135 29-Nov-2015 10:04
Send private message

After the update to 9.1 my iPhone 5s keeps losing its Bluetooth connection with my Garmin wearable too.
No solution sorry, just a similar experience.

1109 posts

Uber Geek
+1 received by user: 104

  Reply # 1440608 4-Dec-2015 15:50
Send private message

I'm trying to get something directly out of Apple, but it looks like direct support is hard to come by.  I've followed their online support tool, whereby they send an email, I click on it and it "diagnoses" my iPhone, and then redirects to a webpage with solutions.  I chose a chat session, but so far I've been waiting an hour for my chat to start (it's been saying "2 minutes" ever since I started).  

Two questions:

1. Other than Dunnersfella, has anyone else had problems with patchy bluetooth connections on their iPhone since updating to IOS9 (i.e. is it a widespread issue?)
2. Any suggestions on how to get Apple to provide some support for their product? It sounds like they will try and charge me if I ring, as I didn't purchase their Applecare warranty  Or should I just take it back to where I bought it from (Spark)?

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

UFB connections pass 460,000
Posted 11-Dec-2017 11:26

The Warehouse Group to adopt IBM Cloud to support digital transformation
Posted 11-Dec-2017 11:22

Dimension Data peeks into digital business 2018
Posted 11-Dec-2017 10:55

2018 Cyber Security Predictions
Posted 7-Dec-2017 14:55

Global Govtech Accelerator to drive public sector innovation in Wellington
Posted 7-Dec-2017 11:21

Stuff Pix media strategy a new direction
Posted 7-Dec-2017 09:37

Digital transformation is dead
Posted 7-Dec-2017 09:31

Fake news and cyber security
Posted 7-Dec-2017 09:27

Dimension Data New Zealand strengthens cybersecurity practice
Posted 5-Dec-2017 20:27

Epson NZ launches new Expression Premium Photo range
Posted 5-Dec-2017 20:26

Eventbrite and Twickets launch integration partnership in Australia and New Zealand
Posted 5-Dec-2017 20:23

New Fujifilm macro lens lands in New Zealand
Posted 5-Dec-2017 20:16

Cyber security not being taken seriously enough
Posted 5-Dec-2017 20:13

Sony commences Android 8.0 Oreo rollout in New Zealand
Posted 5-Dec-2017 20:08

Revera partners with Nyriad to deliver blockchain pilot to NZ Government
Posted 5-Dec-2017 20:01

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.