ANZ App not working on iOS after update to 10.0.2?

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timbosan

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Topic # 204301 26-Sep-2016 11:18

All,

I notice that since updating my iPhone 6+ to IOS 10, that the ANZ app no longer works. It will open, however entering a PIN or a customer number (via the guest login) will result in a "ANZ Connection Lost" error. Anybody else seen this?

Happens on both Wifi and 4G.

bcourtney

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Reply # 1640562 26-Sep-2016 11:40

I have 6+ also and have updated to 10.0.2 but am not having this issue with the ANZ app.

Benjip

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Reply # 1640602 26-Sep-2016 12:42

Hmmmmn, I just tried logging in and ended up having to delete and re-install the App (at the request of the App itself which told me to do so). It's been working fine on my iPhone 7 since launch day, until today.

It's now working fine since re-installing.

michaelmurfy

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Reply # 1640618 26-Sep-2016 13:08

If it is coming up with "Connection Lost" it means you don't have the latest ANZ app installed.

Michael Murphy | https://murfy.nz
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mattwnz

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Reply # 1640643 26-Sep-2016 13:43

I have tested mine and it is all fine. So suspect something on yours is corrupted. Just reinstall.

timbosan

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Reply # 1641688 28-Sep-2016 11:38

So it seems there is no way to find the version number of the installed app that I could see, and when I went to the App Store, it just said "Open", nothing about updating. So I deleted, reinstalled, and now it works.

Solved!