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timmmay

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  #3269148 7-Aug-2024 16:30
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It seems to be recovering / recovered. 19 minutes from posting... pretty quick!




SamF
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  #3269149 7-Aug-2024 16:31
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All working again for me too.

 

This is why I love 2D!!  Very good support!

 

Thanks team!!


voicetech
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  #3269150 7-Aug-2024 16:32
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Seems it's messed with the Geekzone timestamps too... Unless I've entered a 24 hour timewarp as it's 7th August right now.




Linux
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  #3269151 7-Aug-2024 16:32
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voicetech:

 

 

Seems it's messed with the Geekzone timestamps too... Unless I've entered a 24 hour timewarp as it's 7th August right now.

 

 

@voicetech check the timezone under your profile settings


dvdwende
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  #3269156 7-Aug-2024 16:45
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Follow up posted

 

 

 

 

 

Update at 4:39pm. Our international transit provider has experienced a hardware failure. Senior engineers have run an emergency change at 4:28pm to shift remaining impacted traffic away from the problematic transit link. Senior engineers are currently running through post checks.

 

 

 

 

 

 


Linux
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  #3269205 7-Aug-2024 16:52
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Issue was outside of the 2degrees network

Hope that stops people going all hard out like Karens

 
 
 

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SamF
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  #3269207 7-Aug-2024 16:55
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Linux: Hope that stops people going all hard out like Karens

 

WDYM?


Linux
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  #3269209 7-Aug-2024 16:57
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SamF:

Linux: Hope that stops people going all hard out like Karens


WDYM?



Check out other thread that is now locked

michaelmurfy
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  #3269211 7-Aug-2024 17:06
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Linux: Issue was outside of the 2degrees network

Hope that stops people going all hard out like Karens

 

Many providers have more than one international upstream so can route around this. Why is there such a reliance on a single upstream? So the issue was still fully within 2degrees control. 





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Linux
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  #3269212 7-Aug-2024 17:07
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michaelmurfy:

 

Linux: Issue was outside of the 2degrees network

Hope that stops people going all hard out like Karens

 

Many providers have more than one international upstream so can route around this. Why is there such a reliance on a single upstream? So the issue was still fully within 2degrees control. 

 

 

They could do (I am not sure) but fail overs don't always work as expected


SneakerPimps
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  #3269214 7-Aug-2024 17:16
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Linux: Issue was outside of the 2degrees network

Hope that stops people going all hard out like Karens

 

I think you're misinterpreting some "Karens". Some people post to help see if it's a wider issue. I often come here to see if anyone else posts something up about an outage.

 

But for being one of the larger ISPs out there, you'd think their fail-overs would work. Maybe it has, maybe it took a 20-30minutes? Not great, not terrible.


 
 
 
 

Shop now for Lenovo laptops and other devices (affiliate link).
michaelmurfy
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  #3269215 7-Aug-2024 17:19
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It wouldn’t really be a failover. There should be multiple upstreams in an active-active configuration spreading load and fully preventing this so if an upstream goes down the customer shouldn’t notice anything. Regardless, I’m not actually pinning the blame on a third party here. This is a 2degrees network issue. 

 

As you know and have experienced these sorts of problems happen all the time and networks should be fluid enough to route such problems. I’m seeing more and more routing issues on the 2degrees network lately indicating there may be something more to this for example IPv6 issues going over to 2degrees via AKL-IX that went unnoticed for months after a migration they did.

 

I’ll be pretty interested to understand why there was a reliance on a single upstream along with what’s been causing general network instability lately. 





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Bluntj
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  #3269435 8-Aug-2024 11:05
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Do other ISP's have the same upstream routing issues as 2 degrees? I dont see issues for them on Geekzone like 2 degrees.


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