(Resolved) 2degrees partial outage 7 August 2024 from 3:50pm resolved 4:30pm

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › (Resolved) 2degrees partial outage 7 August 2024 from 3:50pm resolved 4:30pm

timmmay

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#315695 7-Aug-2024 16:11

A 2degrees outage is being experienced by a number of people. Here's some sites not working:

X / Twitter - though they have reported an outage
Netflix isn't working from my phone but is working from my PC - which is odd
Many AWS regions are not accessible, including services running out of those regions. Currently I can only access AWS Sydney, ap-southeast-4 (Melbourne?), Auckland and Perth local zones,
Discord
Synology
news.ycombinator.com
warcraftlogs.com
The accuweather api has been unreliable for me all day but the website is working
Survey monkey

Many / most websites are working.

As at 4.02pm 2degrees is investigating a routing issue (link): "Senior network engineers are investigating an issue with international traffic routing with high priority. We apologise for the inconvenience caused."

Update

19 minutes after posting to Geekzone the problem appears to have been resolved. It'd take longer than that on hold with the helpdesk 😉

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#3269109 7-Aug-2024 16:12

@timmmay Have you checked the 2degrees status page?

edit: nothing listed

LittleDude

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#3269110 7-Aug-2024 16:14

Quite a few sites not loading for me. My broadband is through Electric Kiwi...so Vocus.

In ChCh if that makes any difference.

yitz

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#3269111 7-Aug-2024 16:15

It started just before 3:50pm I seem to only be able to access Sydney, Melbourne, Auckland AWS regions.

http://ec2-reachability.amazonaws.com/

Ryonez

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#3269112 7-Aug-2024 16:15

Am also having trouble.

Cannot connect to some Discord VCs, unless I connect first so it automatically sets up a Sydney region VC.
Warframe can login, but the friends network on it is down.

2dgress reports no outages currently.

JStew

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#3269115 7-Aug-2024 16:16

There’s nothing on the status page as usual.

My connection is up but just got an email from Synology saying my NAS is down (not connected). Cannot reach it via Quick Connect but can via my VPN.

turtleattacks

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#3269116 7-Aug-2024 16:17

Just note that Twitter/X is currently having an outage.

----

Creator of whatsthesalary.com

dvdwende

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#3269127 7-Aug-2024 16:19

Yes I was SSH'ed to a few VMs in PHX. Instant disconnection around that time.

Switched to my company VPN egress via AU. All is well again.

Looks like something has gone bad with US routing in Vocus/2deg.

Tracing route to 147.154.119.52 over a maximum of 30 hops

1 1 ms <1 ms <1 ms SecurityGateWay [192.168.1.1]
2 3 ms 3 ms 3 ms default-rdns.vocus.co.nz [101.98.0.130]
3 * * * Request timed out.

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

throwawaysnap

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#3269130 7-Aug-2024 16:19

With 2degrees

Can't reach:

news.ycombinator.com (209.216.230.207)

warcraftlogs.com (54.190.86.38)

twitter.com (104.244.42.65)

Can reach:

microsoft.com (20.76.201.171)

reddit.com (151.101.1.140)

google DNS (8.8.8.8)

cloudflare DNS (1.1.1.1)

boosacnoodle

963 posts

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#3269133 7-Aug-2024 16:20

Xbox routing was very poor recently. Using Google DNS helped a ton.

SamF

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#3269139 7-Aug-2024 16:24

Not currently working for me:

adidas.com

qwant.com

Working for me:

sony.com

ibm.com

...among many others

DNS is resolving fine.

rb99

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#3269140 7-Aug-2024 16:24

Being weird for me as well. Haven't spotted a pattern. Amazon no, BBC no, The Guardian yes, Disney no, NYT yes.

“The modern conservative is engaged in one of man's oldest exercises in moral philosophy; that is, the search for a superior moral justification for selfishness.” -John Kenneth Galbraith

rb99

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#3269141 7-Aug-2024 16:24

from 2degrees status page

International routing 04:02 PM 07/08/2024 to 07/08/2024 Broadband

Senior network engineers are investigating an issue with international traffic with high priority. We apologise for the inconvenience caused.

Linux

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#3269143 7-Aug-2024 16:27

Nationwide

04:10 PM 07/08/2024

Broadband

Some customers would be facing issue browsing some sites outside of New Zealand. Our engineers are currently working to resolve this issue. We apologise for the inconvenience this may cause and appreciate your patience while we resolve this for you.

voicetech

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#3269144 7-Aug-2024 16:28

I'm experiencing the partial outage too. I couldn't access twitter to check. Great to see it reported here on Geekzone.

yitz

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#3269145 7-Aug-2024 16:28

Hopefully not a repeat of last time where they accidentally firewalled themselves off the internet 😆

https://www.geekzone.co.nz/forums.asp?forumid=81&topicid=289396&page_no=7

Edit: 4:28 pm seems to be back for me.

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