2degrees gigabit service

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2degrees gigabit service

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73 posts

Master Geek
+1 received by user: 2

#1648788 10-Oct-2016 22:14

nitrotech:
Azzaw1980:

nitrotech:
Azzaw1980:

Hmmm i got a call a while ago from Broadspectrum booking in a time for my ONT to be changed. Wonder if they cant handle the throughput. Also resigning for 24 months so looking forward to getting the 7490 for free, hope it means ill be able to avoid this :)

What area are you in? This is pretty strange

Im in Cambridge, so the UFF area.

Do you have the large black Huawei ONT or the small white one?

The small white one. Our install was done late 2013

Lorenceo

904 posts

Ultimate Geek
+1 received by user: 336

Trusted

#1648839 10-Oct-2016 23:22

If you have a black Huawei ONT and are in a UFF area, in order to get 1000/500 UFF need to come out to swap the ONT for a newer white one.

Can I have Gigabit in Auckland 2Degrees? Chorus? Please? :)

snowfly

552 posts

Ultimate Geek
+1 received by user: 115

#1648842 10-Oct-2016 23:29

I'm in Taranaki and UFF came this morning and swapped out the black Haawei ONT for a smaller white ONT.

Apparently the black ONT wouldn't support 1000/500.

I was on 200/200, and now I'm stuck on approx 440/540.
Like others in this thread, initially this was 200/540, but after a chat with 2 Degrees, it jumped to 440/540.

I'll give it a few days to see if it jumps up in speed, my Literouter PoE should support up to 1G fine (from what I've been told).

Shock

534 posts

Ultimate Geek
+1 received by user: 31

Trusted

#1648844 10-Oct-2016 23:46

I'm one of those "automatic upgrade" 200/200 customers but just checked and it looks like mine is b0rked also?

Connecting to UFB? Go with Bigpipe and use this link for free credit!

2degreesCare

1537 posts

Uber Geek
+1 received by user: 274

Trusted

2degrees

#1649236 11-Oct-2016 14:42

Shock:

I'm one of those "automatic upgrade" 200/200 customers but just checked and it looks like mine is b0rked also?

timesplice:

I am having an issue after upgrading. stuck at 200 down / 450 up

Invercargill

Upgrade done on Saturday morning. Have been told by tech support at 2d first the needed to make a change. Then that it is because they have not upgraded Invercargill yet so I will not get the gigabit speed until this is completed...

Hey guys, can you please PM broadband customer number or username, I'll check it out.

Thanks,

Ralph ^JOB

migrif

80 posts

Master Geek
+1 received by user: 25

ID Verified

Subscriber

#1649351 11-Oct-2016 17:19

2degreesCare:

migrif:

I'm also getting around 300/430 Mbs (In CHCH to CHCH Speedtest server). It's not bad at all, but I'm wondering if it's my FritzBox 7390 (Also running VOIP).

Any ideas?

Hi Migrif,

I have been able to locate your account through past interactions, there was a limit set in your modem. We have corrected this now.

Thanks,

Ralph ^JOB

Thanks Ralph for changing the limit :)

My speeds are similar to before 290/430 (Taken at 5pm, so I would expect it to be slower than my last test).

I also have the Older Black ONT, someone else mentioned they don't do 1GB/s, if that's useful information.

Maybe I just need a speedier Fritzbox.

Broadcast Engineer working in Auckland, New Zealand

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djrubbie

23 posts

Geek
+1 received by user: 4

#1649355 11-Oct-2016 17:27

After a phone call everything is working, didn't even have to cut the connection at all it seems. This gigabit speed is truly ridiculous, the future is truly here.

Edit: Oh yeah, speed test earlier, though on my machine's traffic monitor I've seen it spike to 930Mbps/505Mbps which is expected.

CJC

54 posts

Master Geek
+1 received by user: 8

#1649636 12-Oct-2016 10:32

Random slightly off topic question - In some of those Speedtest results, why does the ISP come up as '?2DEGREES'?

HawK89

75 posts

Master Geek
+1 received by user: 6

#1651016 14-Oct-2016 12:35

Did you order via phone or through the website (Accounts page) ?

migrif

80 posts

Master Geek
+1 received by user: 25

ID Verified

Subscriber

#1651017 14-Oct-2016 12:36

HawK89:

Did you order via phone or through the website (Accounts page) ?

I orded through the "Your 2degrees" page on their website.

Broadcast Engineer working in Auckland, New Zealand

2degreesCare

1537 posts

Uber Geek
+1 received by user: 274

Trusted

2degrees

#1651167 14-Oct-2016 16:25

HawK89:

Did you order via phone or through the website (Accounts page) ?

Hi Hawk,

I see you've PM'd us, but you are set to not receive responses. If you can change that setting, we can let you know what's up.

Thanks

Ralph ^JOB

Lego

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HawK89

75 posts

Master Geek
+1 received by user: 6

#1651176 14-Oct-2016 16:48

2degreesCare:

Hi Hawk,

I see you've PM'd us, but you are set to not receive responses. If you can change that setting, we can let you know what's up.

Thanks

Ralph ^JOB

Thanks Ralph but I went to seek other options.

Azzaw1980

73 posts

Master Geek
+1 received by user: 2

#1652271 17-Oct-2016 12:21

nitrotech:
Azzaw1980:

nitrotech:
Azzaw1980:

Hmmm i got a call a while ago from Broadspectrum booking in a time for my ONT to be changed. Wonder if they cant handle the throughput. Also resigning for 24 months so looking forward to getting the 7490 for free, hope it means ill be able to avoid this :)

What area are you in? This is pretty strange

Im in Cambridge, so the UFF area.

Do you have the large black Huawei ONT or the small white one?

Actually yes i did have the large black ONT, but Clear vision came in this morning and replaced it with a white one. Still not overly happy with the results though :(

https://www.speedtest.net/my-result/5720483733

rayonline

1736 posts

Uber Geek
+1 received by user: 51

#1657317 25-Oct-2016 11:16

We are just on the 100/20. Day to day how is this gigabit connection like? If one were to download that occasional 1GB Whats the time difference we are talking about. Single computer situation.

Jase2985

13735 posts

Uber Geek
+1 received by user: 6216

ID Verified

Lifetime subscriber

#1657533 25-Oct-2016 16:19

rayonline: We are just on the 100/20. Day to day how is this gigabit connection like? If one were to download that occasional 1GB Whats the time difference we are talking about. Single computer situation.

depends on where you are downloading from but it could be anywhere between the time it currently takes and about 10x faster. also depends on what your connection is like

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