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IceFragmatic

88 posts

Master Geek
+1 received by user: 21


#114291 14-Feb-2013 20:44
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Hello,

Just connected up with Naked Unlimited a few days ago in Sandringham, Auckland.

I have struggled to maintain a constant connection speed for more than about 3 hours.

I am currently connected using a Billion 7404VNPX ADSL2+ router. Have also tried connecting with a DLink DSL-G604T router, but was unable to get any line sync at all.

For starters, what downstream speed should I be able to get? Is >10 Mbps unreasonable? Or is the 1.5Mbps basically the limit.

Is there anything in the numbers below that should concern me? Or should I start chasing up Slingshot to get Chorus to investigate.

One last question...Does Slingshot include the wiring fee in the price we pay? ie if there is a fault in the wiring inside the house, will I be liable for any cost? The reason I ask this is I am in an apartment block and therefore cannot check the wiring from the demarkation point myself for obvious damage/flaws.


DSP Firmware Version                  E.25.41.55 A
Connected                                 true
Operational                                ModeG.Dmt.BisPlus
Annex Type                                AnnexA
Upstream                                  505200
Downstream                               1353100
Elapsed Time                             0 day 0 hr 10 min 51 sec
SNR Margin(Upstream)                12.5 dB
SNR Margin(Downstream)             12.10 dB
Line Attenuation(Upstream)         36.5 dB
Line Attenuation(Downstream)      30.5 dB
CRC Errors(Upstream)                 0      
CRC Errors(Downstream)              0
Latency(Upstream)                      Fast
Latency(Downstream)                  Fast

Thank you in advance for your assistance.
John

**edited to tidy up data table**

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IceFragmatic

88 posts

Master Geek
+1 received by user: 21


  #763202 15-Feb-2013 18:58
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Thank you to those that helped.

I rang Slingshot this morning and had a very helpful agent assist me. He quickly identified I had checked all the right things (try second router, isolation test, no filter etc) and then submitted a fault to Chorus. By 1pm a tech had been, found the broken wire at the demarkation box.....

Now getting 12Mbps...almost 10x my previous best....Now to tweak the snr and coding gains and see what I can get out of this puppy.

Once again...thank you.

John

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