[Snap] Connection timeouts to webpages & no desktop/web-based Office 365 access

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Connection timeouts to webpages & no desktop/web-based Office 365 access

Benoire

2798 posts

Uber Geek

#113626 22-Jan-2013 19:03

Hi Guys,

Anyone else suffering connection issues with their ADSL line? I've got a large number of 'This page cannot be displayed' including a search for office 365 & geekzone with Google and also my office 365 mail account. Github seems quite dodgy too, many times in the past few days it won't upload when editing and lose the code I've typed. Is it just me, or something dodgy happening?

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2798 posts

Uber Geek

#749112 22-Jan-2013 20:16

Still getting a large number of time outs and non connections, however VPN'ing in to my work account and using their connection allows me to access all my mail, and anywhere on the internet... I've reset the router and left it disconnected for a while too!

Pinkfish

49 posts

Geek

#749274 23-Jan-2013 08:37

I had a similar issue a couple of months back. I had perfect access to some sites, and none to others. It turned out that it was my modem that was at fault. It may be a good idea to swap it out with another unit and see if the problem persists.

TheNZGamer

10 posts

Wannabe Geek

#750485 24-Jan-2013 23:28

Yep, this is happening to me right now. I can get onto this website, youtube and google all instantly, but websites like minecraftforum and facebook aren't working, as with most the websites i click on using google. Tried restoring the router to factory settings and its still doing it.

Ryrager

25 posts

Geek

#750493 24-Jan-2013 23:43

Hi, exactly same issue on our SNAP fibre at work. Some pages work, some don't

Office365 is down :(

Hopefully fixed by the morning!

Stasis007

85 posts

Master Geek

#750503 25-Jan-2013 00:00

Same issue here

http://www.geekzone.co.nz/forums.asp?forumid=90&topicid=111327&page_no=5#750489

TheNZGamer

10 posts

Wannabe Geek

#750524 25-Jan-2013 00:33

UPDATE: websites seem to be working now.

Benoire

2798 posts

Uber Geek

#750539 25-Jan-2013 07:09

mine is still hit and miss. Yesterday morning everything was fine, but last night it all fell apart and I was only able to download from www.github.com at 19Kb/s (normally 500-600)... Still can't connect to office 365 and github is sluggish as hell.

Equinox IT

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vexxxboy

4244 posts

Uber Geek

#750566 25-Jan-2013 09:00

it looks like it could have been a problem on Telecoms end

http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=113700

Common sense is not as common as you think.

kyhwana2

2566 posts

Uber Geek

#750626 25-Jan-2013 11:05

Would be more useful if people tasted mtr/traceroutes to these sites in question when this is happening..

Dabombber

7 posts

Wannabe Geek

#750955 25-Jan-2013 20:50

kyhwana2: Would be more useful if people tasted mtr/traceroutes to these sites in question when this is happening..

If you insist.

Tracing route to steampowered.com [208.64.202.68]
over a maximum of 30 hops:

1     1 ms     1 ms     1 ms RTA1025W.home [10.0.0.2]
2     8 ms    28 ms    27 ms 20.17.69.111.static.snap.net.nz [111.69.17.20]
3     6 ms     6 ms     6 ms 24.17.69.111.static.snap.net.nz [111.69.17.24]
4     *        *        *     Request timed out.
5     *        *        *     Request timed out.
6     *        *        *     Request timed out.
7     *        *        *     Request timed out.
8     *        *        *     Request timed out.
9     *        *        *     Request timed out.
10     *        *        *     Request timed out.
11     *        *        *     Request timed out.
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16     *        *        *     Request timed out.
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *        *     Request timed out.
20     *        *        *     Request timed out.
21     *        *        *     Request timed out.
22     *        *        *     Request timed out.
23     *        *        *     Request timed out.
24     *        *        *     Request timed out.
25     *        *        *     Request timed out.
26     *        *        *     Request timed out.
27     *        *        *     Request timed out.
28     *        *        *     Request timed out.
29     *        *        *     Request timed out.
30     *        *        *     Request timed out.

Trace complete.

MattR

224 posts

Master Geek

#750959 25-Jan-2013 20:55

Yep, I'm having similar issues now too.

IPv4 International seems to be mostly down. IPv6 still works :)

pooky

43 posts

Geek

#750960 25-Jan-2013 20:56

I had the same problems last night, it was basically anything international would timeout and NZ was fine. Just had the same problem happen right now, but it has come back up again before I did any traceroutes. If it happens I again I will try take some.

But basically everything international goes dead, e.g. online gaming, connection dies in the game but I can still load anything NZ based no worries. And can't load anything international.

richms

28176 posts

Uber Geek

Trusted

Lifetime subscriber

#750961 25-Jan-2013 20:56

Its up now, was

C:\Windows\System32>tracert www.arduino.cc

Tracing route to arduino.cc [64.131.82.241]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms snaprouter.home.richms.com [192.168.1.1]
2 6 ms 6 ms 6 ms 16.17.69.111.static.snap.net.nz [111.69.17.16]
3 5 ms 5 ms 5 ms 54.32.69.111.dynamic.snap.net.nz [111.69.32.54]

4 6 ms 6 ms 5 ms 111-69-27-65.core.snap.net.nz [111.69.27.65]
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.

etc for me, so international seemed just gone.

Richard rich.ms

skewt

750 posts

Ultimate Geek

#750963 25-Jan-2013 20:57

Yeah was down for me as well
Limited IPv4 access and IPv6 seems pretty good

Looks like it just came back up

meesham

973 posts

Ultimate Geek

#750975 25-Jan-2013 21:06

Mine's been up and down for the past 20 minutes

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