GoodBye its been a fun 10 years using Orcon

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › GoodBye its been a fun 10 years using Orcon

DeepBlueSky

549 posts

Ultimate Geek
+1 received by user: 67

#119516 4-Jun-2013 13:03

Bye guys and thanks to the Orcon team who helped out with Genius. I called up the accounts team yesterday and I'm on a 30day count down from last Thursday.

Most of the years I had Orcon I had no issues. Then I moved to Genius, 200GB internet was great until I changed to unlimited internet for the free NZ calls this made the internet slower. Added to this the phone (VOIP) was always dodgy for me this got a little better with assistance but was never right, hearing yourself 1/2 a sec delayed missing words / detail and problems with noisy environments causing dropouts, gave my wife and me issues when talking with family I was hen picked about this all the time.

Genius is a great idea I just think it needs UFB to work and be on a proper data plan no big buckets that everyone downloads from.

I won't be getting UFB in my area within the next couple of years, so when a door knocker told me about 100Mb connection 150GB data and real phone for around the same price as Orcon I signed up with Vodafone (TelstraClear) to their WarpSpeed bundle.

Anyway good luck guys and thanks for the service.

PeterReader

6028 posts

Uber Geek
+1 received by user: 461

Trusted

Geekzone

Lifetime subscriber

#830452 4-Jun-2013 13:03

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

If you are posting regarding DSL speeds please check that

- you have reset your modem and router

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

- you are not being throttled by your ISP due to going over the monthly cap

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

- you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

- Your ISP and plan

- Type of connection (ADSL, ADSL2, VDSL)

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

- Your general location (or street)

- If you are rural or urban

- If you know your connection is to an exchange, cabinet or conklin

- If your connection is to a ULL or wholesale service

- If you have done an isolation test as per the link above

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

I recommend you read these two blog posts:

- Is your premises phone wiring impacting your broadband performance? (very technical)

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?

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quentinreade

355 posts

Ultimate Geek
+1 received by user: 128

Trusted

2degrees

#830719 4-Jun-2013 21:18

Sorry to see you go. Hopefully we'll be able to hook you up again in the future (for another 10 years!) - but thanks for the comments, and for your custom :)

Comms chap

2degrees

DeepBlueSky

549 posts

Ultimate Geek
+1 received by user: 67

#831134 5-Jun-2013 16:54

Thanks Quentin, this was not an easy choice to move.

n4

959 posts

Ultimate Geek
+1 received by user: 74

#831161 5-Jun-2013 17:56

DeepBlueSky: I won't be getting UFB in my area within the next couple of years, so when a door knocker told me about 100Mb connection 150GB data and real phone for around the same price as Orcon I signed up with Vodafone (TelstraClear) to their WarpSpeed bundle.

I was wondering how they would deliver 100Mbps without UFB. Keep forgetting about the cable network you have down there... nice if you can get it.

Samsung Note20 Ultra, on 2degrees